Key Account Manager / Business Development Manager
TABLIX TECHNOLOGY LLC
Total years of experience :18 years, 10 Months
Managing Key Accounts in hospitality division and enterprise clients.
• Complete mapping of new accounts and follow up on existing accounts to generate more business.
• Expanding company’s portfolio by introducing new technology solutions as well as security systems,
AV, GRMS and WIFI solutions.
• Creating a business plan and strategy for each client.
• Achieved business worth AED 2.8M
• Identifying the key stakeholders and decision makers and setting up business meetings.
• Client satisfaction to be made sure to get extensive business.
• Responsible to make sure that the project delivery is completed and handed over within timeliness agreed.
• Evaluation procedure is done prior to progress of the enquiry
DO HOLDINGS - DIVERSIFIED BUSINESS - UAE
Built and maintained effective accounts receivable and cash flow.
• Generate revenue by coaching staff on effective prospecting and lead development strategies.
• Exporting and coordination of products to 28 countries.
• Closing contracts of antimicrobial product from NZ and Tyre Safe products to industries such as Hospitality,
Managing a team of 12 from different verticals.
• Responsible for planning strategic business objectives and also implementation .
• Accumulated business worth AED 2.1M
• Processes to monitor and report on performance against Key Performance Indicators across all the business
sectors.
• Establish and implement departmental policies, goals, objectives and procedures.
• Encouraging, identifying and developing best practice strategy.
• Driving the growth of revenue and profit margins.
• Contracts and lease agreements with key stakeholders & clients.
• Analyzing operating costs and efficiency.
• Implementing systems that reward good staff performance & competence.
• Developing the company’s commercial processes including account management.
Managing a team of over 25 administrative staff.
• Lead and transitioned a multimillion-dollar project (John Deere) from South Africa.
• Handling and assisting Managers with performance management and corrective action plan, including drafting
of coaching plans.
• Team Management-supervise provides work direction/prioritization, delegates to meet project deadlines and
deliver excellent level of client service.
• Provides constructive advice and Human Resources problem solving to key clients. Advises client team
members and supervisors/managers in conflict situations. Ensures consistency in corrective action.
• Working with Recruitment team for campus and lateral hiring. Working on an initiative towards hiring
alternate talent.
• Actively involved in conducting training on Business transition/Behavioral management etc.
• Active participant in the Lean / Six Sigma Project for reduction in open case percentage in order to meet the
client requirements.
• My main responsibilities are around - coordination, follow ups, client management and documentation, along
with providing performance and code related advice to the client.
• To handle and advise manager’swith regards to HR queries i.e. performance and Discipline management.
• To generate and facilitate the managers with relevant paperwork, letter generation.
• Having good exposure in handling the customers from different countries.
• Responsible in providing amicable settlements to customers which always has a Win-Win solution.
• Responsible in preparing daily reports of entire team’s work, operations, administrative works .
ADITYA BIRLA MINACS - INDIA
Focused on getting the background check done for US Employees.
• Verification of educational information provided by the clients for the candidates.
• Verification of employment details provided by the clients for the recruited employees.