Ace Cunanan

 Receiving of new application for assessment (checking all details are provided; duly filled)
 Managing the sales process for new prospects, from initial contact through to closure.
 Create and Send detailed quotation (new business / addition/deletion)
 Sending approval for new application received (assessment result)
 Preparing renewal terms (Groups)
 Prepare renewal quotation for group policy below 10 members.
 Scanning of policy/copying /Renaming/Mail merge
 Updating internal reports
 Policy dispatching
 Preparing renewal terms and manual loss ratio for individuals.
 Answering queries from the brokers/client through emails and phone calls
 Attending / assisting walk-in clients
 Sending renewal terms to the brokers and direct client.
 Solicit existing and new customers for business opportunities.
 Offer discounts and deals where appropriate.
 Managed all administrative aspects of the role in a timely manner.
 Attending meetings to the brokers and direct client.

• Monitor key operational metrics, identify process inefficiencies, and implement improvements to streamline
workflows.
• Review and evaluate insurance applications, policies, and risk exposures to determine coverage and pricing.
• Lead projects to implement new systems, AI technologies, or process enhancements to improve underwriting and
operational capabilities.
• Analyze financial statements, claim histories, and risk factors to make informed underwriting decisions.
• Approve, modify, or decline policies based on established guidelines and risk appetite.
• Develop and maintain underwriting guidelines, procedures, and documentation.
• Collaborate with brokers, agents, and clients to provide guidance on policy terms, coverage, and risk mitigation.
• Review and analyse group health insurance applications, census data, and medical reports to accurately assess risk
exposure and eligibility.
• Apply underwriting guidelines to determine coverage terms, benefit levels, and appropriate pricing structures.
• Evaluate claims experience, utilization patters, and demographic trends to support data-driven underwriting
decisions.
• Recommend benefit structures. Pricing adjustments, and plan design modifications to balance market
competitiveness with financial sustainability.
• Communicate underwriting decisions clearly and professionally to brokers, sales team, and clients, ensuring
transparency and alignment.
• Explain policy provisions, exclusions, and pricing methodologies to stakeholders.
Operations Responsibilities:
• Oversee daily underwriting operations to ensure efficient workflow and adherence to timelines.
• Identify process improvements and implement operational best practices within the underwriting team.
• Coordinate with claims, compliance, and finance departments to streamline end-to-end insurance processes.
• Monitor and report key performance metrics, ensuring compliance with regulatory and internal standards.
• Train, mentor, and support junior underwriters and operations staff to enhance team performance.

• Issuance of new police contract, print all policy and prepare for dispatch.
• Preparation of Proposal Forms.
• Prepare endorsement letter.
• Prepare monthly production.
• Premium calculations.
• Review documents for Insurance, underwriting of Motor Insurance.
• Preparation of Motor Policies and Motor Fleet Policies.
• Keeping records of Insurance documents (updating and recording).
• Preparation of Motor Renewal Notices.
• Make no claim certificate upon the request of the client.
• Dealing with clients, other Insurance Companies and Brokers.
• Handling Motor Claims and Services.
• Manage our new system, (Oracle).
• Updating our brokers if there is pending policy.
• Preparing receipt for the cash client.
• Monitor the stocks of our forms.