IT Support Engineer
Community College of Qatar
Total years of experience :6 years, 2 Months
responding to technical support calls from end users
of computers and software applications
•setting up and installing new computers, networks
and software
•setting up user accounts and profiles on the network
•installing updates, known as patches, to software
applications
•installing and configuring operating systems, antivirus software and other applications such as
Microsoft Office
•Installing and configuring computer hardware,
operating systems and applications
•Detect, diagnose and resolve PC, printer and peripheral
device faults
•Troubleshooting system and network problems
•Design and install well-functioning computer
networks, connections and cabling
•Developing and executing strategic plan to achieve
sales targets
•Developing relationships with clients
•Meet financial objectives by preparing an annual
budget
•Analyzing variances and initiating corrective actions
•Formulate pricing policies and accuracy
Use information technology to record sales figures for
data analysis
•Instruct staff on how to handle difficult or complicated
sales
•Direct and supervise employees engaged in sales
•Inventory stock
Setting up TSE Server Project - Windows 2012 Server
Setting up FREERADIUS and OPENLDAP Server Project -
Linux CentOS 7, Ubuntu
•Computer Hardware & Software Maintenance
•troubleshooting problems
•maintaining workstation and LAN performance