Network And Security Support
Al-Yamamah steel
مجموع سنوات الخبرة :12 years, 9 أشهر
Palo Alto Networks : design, install, configure, maintain and troubleshoot
• Cisco Email-mail Security Gateway
appliances C190. improvr policies as needed, maintain and trablshooting emails issues .
• Windows server
• End User support
• Symantec End Point Production Manager : maintain and monitoring antiviures is uptodate for all windows machine
• Troubleshoot hardware / software on users’ machines
• Troubleshoot user account & Email
• Troubleshoot the network, during Add new port on cisco switch
• Create requests for new office equipment like, network ports, computers, peripheral devices, telephone lines and other related IT services
• Troubleshoot handheld devices & Intermec software.
• Account Management through Goverlan v7
• lock, unlock, reset password for Active Directory.
• Check network connectivity for branches
• Create Documentation of all issues
• Management Terminal Windows server 2003
Technical Support and Network Technician.
Technical Support in installation, configuration Cisco routers/Switches, and
Customer Location.
Troubleshooting of LAN/WAN infrastructure and using Cisco routers/Switches
Completed Cisco Networking Academy Program Courses successfully (CCNA) 18/07/2009- 18/04/2010