MANAGER
Equinox
Total years of experience :21 years, 9 Months
EQUINOX GROUP Doha, State of Qatar
- Manages many brands with a 100, 000sq feet warehouse, to include management of
inventories and supplies; display set up; management of brands suppliers; hiring;
training and daily supervision of 20 male and 20 female managers, sales associates,
warehouse and its staff, helpers, cleaners and security.
- Serves on a daily basis as person resource to solve issues and satisfy requests
presented by customers throughout the company and the stores.
- Provides trends general market feedback on a monthly basis.
- Leads the team that identifies, prepares, submits and follow up for projects biddings
ranging from US$ 50, 000 dollars to US$ 10 million and supervise the implementation
of contracts.
- Perform any task as required for the smooth operations of the stores.
- Consistently achieved or surpass the yearly targets (please see awards and recognition cited below).
- Daily supervision the collection of monthly rent of tenants and implementation of contractual terms.
- Daily supervision of housekeeping, maintenance and security to meet US standards.
- Consideration of complaints and demands of tenants and/or guest and working to remove the causes of the complaint and respond to their requests within the legal and contractual obligations and follow legal procedures with respect to tenants.
- Conducted quarterly feedback and motivation sessions.
- Conducted quarterly performance reviews for each team member.
- Managed the 1, 700, 000 square feet gallery, to include department inventories, supplies, set up the display and approval of new merchandise.
- Supervise plans and schedules for regular and periodic maintenance and follow up.
- Mall and Hotel events execution to generate traffic.
- Served on a daily basis as a person resource to solve issues and satisfy customer requests thought the departments and the stores.
- Acted as a VP manager twice a week under the Macy’s executive in charge (EIC) program.
AWARDS RECEIVED
• Macy’s 2013 Highest Season to date Average Scorecard in the District
(DelMarVa South District)
• Macy’s 2012, 2011 and 2010 Best “WorryNoMore” Conversion in the District
• Macy’s 2012 District Manager Choice Award
• Macy’s 2011 Annual and Fall “Make Magic” Awards
• Macy’s 2011 Best Year to Date Scorecard Performance in the District