Adampulle Misrina

• Managed loan files and oversaw credit applications to ensure compliance and efficiency.
• Analyzed financial data to maintain a high-quality credit portfolio, contributing to net growth.
• Set credit terms and facilitated gold loan granting and termination processes, streamlining operations.
• Identified non-gold collateral to enhance risk assessment and secure lending practices.
• Handled telephone operations and performed sub-teller duties, including cash handling, ensuring excellent customer service.
• Resolved payment issues promptly, improving customer satisfaction and retention.
• Reported on credit control metrics and sent monthly statements, enhancing transparency and accountability.
• Assessed creditworthiness effectively, contributing to informed lending decisions.

• Managed loan files with precision, ensuring compliance with banking regulations and internal policies.
• Analyzed CRIB reports to assess creditworthiness and mitigate risks associated with loan approvals.
• Engaged with customers to provide exceptional service, fostering strong relationships and enhancing customer satisfaction.
• Facilitated the opening and closing of savings and current accounts, streamlining processes for efficiency.
• Conducted proactive customer follow-ups to ensure timely loan repayments and recovery of outstanding amounts.
• Developed a keen understanding of credit risk assessment, preparing for a transition into a Credit Risk Analysis Officer role.
• Collaborated with team members to support banking operations, demonstrating strong teamwork and communication skills.

• Leveraged expertise in MS Office and Graphic Designing to enhance training programs, fostering a strong foundational knowledge for students.
• Developed and delivered engaging lectures that improved student comprehension and retention of complex IT concepts.
• Utilized strong analytical skills to assess and troubleshoot hardware and software issues, ensuring optimal performance of systems and networks.
• Designed tailored lesson plans aligned with curriculum standards, enhancing the learning experience and promoting student success.
• Established strong rapport with students through effective communication, contributing to a positive and collaborative learning environment.
• Demonstrated patience and conflict resolution skills, effectively managing classroom dynamics and supporting diverse learning needs.