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ADDISU WOLDEMARIAM, Marketing Clerk to Lead Customer Service Agent

ADDISU WOLDEMARIAM

Marketing Clerk to Lead Customer Service Agent

Ethiopian Airlines

Location
Ethiopia
Education
Diploma, Marketing and sales manship
Experience
7 years, 7 Months

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Work Experience

Total years of experience :7 years, 7 Months

Marketing Clerk to Lead Customer Service Agent at Ethiopian Airlines
  • United Arab Emirates
  • January 2007 to July 2014

2007-up to now Ethiopian Airlines from Marketing Clerk to Lead Customer Service Agent
Trainings
Dangerous Good Handing
Different document verification Trainings by German, American And other countries
Two years French Course at Alliance Ethio Francaise
Skills
Group coordination
Communication skill
Report writing skill
Acheivements
Best employee of the Quarter on May 2012

Education

Diploma, Marketing and sales manship
  • at KuNuz College
  • August 2006

Kunuz college- Diploma in Marketing and Salesmanship 2006

Bachelor's degree, Marketing and Salesmanship
  • at Addis Ababa University BA
  • January 2006

Addis Ababa University BA degree in Management

Specialties & Skills

Idea Creation
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Promotions
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Marketing
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Communications
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Customer Service
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CLERK
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CUSTOMER SERVICE
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MARKETING
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REPORT WRITING
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coaching
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Languages

French
Intermediate
English
Expert

Training and Certifications

customer service (Training)
Training Institute:
basic passanger handling
Date Attended:
April 2007
Duration:
40 hours
saber Load Manager Static (Training)
Training Institute:
saber Load Manager Static
Date Attended:
May 2013
Duration:
15 hours

Hobbies

  • Coaching
    I have oral appreciations for the best coaching practice i have practiced for the new comers in my company.