Project Support/Coordinator
NHS Brent IT
Total years of experience :2 years, 3 Months
My role at NHS Brent cuts across clinician to clinician project implementation to improve health services within Brent Pct and also data migration of users and analytics on patient data.
• Working closely with the project manager to maintain project and resource plans, devising weekly update reports monitoring communications between the project team.
• Contributing to the preparation of monthly financial reports, producing in - depth reports for stakeholders
• Providing administrative support and organising and maintaining filing systems, monitoring project tasks using associated project tools, managing risk and issues log.
• Providing support to users during and after the data migration project
• Liaise with respective local authority IT Unit to ensure proper data transition
• Ensuring proper configuration management for documents in use during the entire project.
My role at FSBT UK, as part of the team was to manage risk issues assumption and dependencies of on going financial projects and maintaining the stakeholder analysis via RACI and communication plan.
• Fundamentally responsible for preparing and updating plans, acting as a key interface for the company responding to queries efficiently and effectively.
• Liaising and negotiating with internal and external parties to manage diaries during specific project events, organising and coordinating diaries for project and programme meetings.
• Facilitating meetings and documenting actions, creating agendas and taking meeting minutes, inviting attendees and devising itineraries and travel plans, booking venues and necessary equipment.
• Playing a pivotal role managing the risk and issue log, highlighting mitigating actions and escalating issues, producing final project reports to ensure financial tolerance levels.
• Coordinating project status changes to alleviate effects on other concurrent projects, proactively instigating communications between project team and producing stakeholder reports.
• Deploying key administrative skills to support project managers and project directors, monitoring project progress, ensuring objectives are delivered on time and within budget.
Part of the project implementation team ensured successful delivery of engineering roll-out contract around UK, also monitoring and making sure that project worked according to plan based on and ensuring SLA’s.
• Responsible for monitoring projects milestone, ensuring internal and external dependencies, assumptions are identified, logged and monitored.
• Maintaining, forecasting and resource budgeting of all project expenditures
• Updating, drafting, monitoring and applying changes recommended to issues, change request, progress and project status, carrying out appropriate actions where anomalies exist and areas of concern.
• Attending governance meetings, to document and support the timely production and distribution of minutes and action
• Liaising with key stakeholders on an on-going basis to update on stages and progress of project
• Co-ordinate and delegate tasks and responsibility to appropriate personnel
• Attending release planning meetings with the business analysts and project manager to review user stories, functionalities, sprints, and creating wireframes using mock -ups software
• Scheduling meeting, arranging both in house, external events and action tracking.
My role within Morak Systems as part of the team was to offer full support for all hardware deployment. i.e. computers and equipment to client's site.
Responsible for: • Imaging/building desktop PCs with the appropriate build layer
• Ensuring that all applications required are available to users
• Co-coordinating with Omega to ensure there software is correct.
• Communicate with users to identify any problems/issues and rectify.
• Deploy workstations as per schedule.
• Providing support to users during roll out
This major project involved the migration of over 28, 000 users across the UK. The process comprised of the deployment of hardware and software, including user account migration to Windows 7 and office 2010.
• Ensuring the asset inventory database and active directory is updated before distribution.
• Staging new laptops and desktops via SCCM, ensuring all requested apps have been installed.
• Building and configuring W7 workstations.
• Upgrading existing machines (e.g. Installing additional memory, hard drives)
• Selected from several engineers to carry out jobs in high security areas i.e. cash office, studio
• Coordinating window 7 UAT testing.
• Imaging Desktops and Laptops & Data Migration from old Desktops / Laptops to new ones.
• Adding PST, Shared mailboxes, Shared Calendar and addresses Book in outlook 2010.
Other Work Experience
• Recording details of inquiries, comments and complaints
• Patients data entry into the health system software
• Taking patients full details as required to assign proper referrals
Qualifications University Of Greenwich B.sc (Hons) Information and Communication Technology
