ADEEL MUHAMMAD, Call Agent

ADEEL MUHAMMAD

Call Agent

NADRA, Ministery of Interior, Pakistan

Location
Pakistan - Lahore
Education
Master's degree, MSc IT (Software Engineering)
Experience
5 years, 10 Months

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Work Experience

Total years of experience :5 years, 10 Months

Call Agent at NADRA, Ministery of Interior, Pakistan
  • Pakistan - Islamabad
  • August 2015 to October 2015

Worked as "Call Agent" and was responsible to perform "Project Coordinator" activities.
Tasks performed were site acquisition and dealing with power generation company to power up issues.

Customer Representative Officer at Black Arrow Communication Services (former: Ibrama Communication Services)
  • Pakistan - Lahore
  • April 2015 to August 2015
Team Lead at Projects
  • Pakistan
  • January 2010 to April 2015

Developed a Local Area Network for “JSONS Hotel Sialkot” in 2011.

•Created Data Base of “Vehicles Maintenance Management System” by using MS ACCESS in 1st term project as individual.

•Created “Library Management System” in C language in 2nd term project as team member of group.

•Created “Air Line Reservation System” in C++ language in 3rd term project as group leader.

•Worked individual as “QA” for a web-based project of other class’s group in UOS-LHR as 4th term project.

•Worked on FYP developing “Free-Lance: Online task oriented system” by using PHP/HTML/MySQL/Cake-PHP

Teacher Assistant at University of Sargodha Lahore Campus
  • Pakistan - Lahore
  • April 2013 to March 2015

SQA, PF, Intro to IT, OS, CC&N and SM&S

Correspondent at The Observation International
  • Pakistan - Sialkot
  • June 2013 to December 2014

Worked as correspondent for covering educational sector news and general reporting for this news paper.

Technical Support Manager/Customer Relation Manager at MOON DIGI COMPS
  • Pakistan - Sialkot
  • December 2011 to October 2012

MOON DIGI COMPS” IT goods sale/solutions providing & company

IT Manager/Office Assistant at DARUL SULTAN ENTERPRISES
  • Pakistan - Sialkot
  • June 2010 to December 2011

in “DAR-UL-SULTAN ENTERPISES”
an export garments manufacturing factory

Education

Master's degree, MSc IT (Software Engineering)
  • at UNIVERSITY of SARGODHA
  • July 2015
Bachelor's degree, Computer Science, Political Science
  • at UNIVERSITY of SARGODHA
  • November 2011
High school or equivalent, Pre-Engineering
  • at BISE GUJRANWALA
  • August 2007
High school or equivalent, Science
  • at BISE GUJRANWALA
  • August 2005

Specialties & Skills

Computer Skills
Administration
Managing IT Infrastructure
Customer Service Skills
COMMUNICATION SKILLS
COMPUTER HARDWARE
DATABASE ADMINISTRATION
FREELANCE GRAPHICS
OPERATING SYSTEMS

Languages

English
Expert
Punjabi
Expert
Urdu
Expert

Memberships

Microsoft Certified Professionals
  • MCP, MCTS
  • September 2010

Training and Certifications

CCNA (Training)
Training Institute:
Skills Development Council Pakistan
Date Attended:
August 2010
Computer Hardware Software (Certificate)
Date Attended:
January 2008
Hardware & Software (Installation, Troubleshooting) (Training)
Training Institute:
MOON DIGI COMPS Sialkot
Date Attended:
January 2008
MICROSOFT CERTIFIED TECHNOLOGY SPECIALIST (Certificate)
Date Attended:
July 2012
Valid Until:
January 9999
MICROSOFT CERTIFIED PROFESSIONAL (Certificate)
Date Attended:
January 2010

Hobbies

  • Bedminton
  • Current Affairs
  • Reading Novels
  • Internet
  • Social Welfare
  • Biking