Adeela Faiz

1. Supervised end-to-end HR operations for 100+ employees, including payroll processing,
benefits administration, attendance, KPIs, incentive payouts, and ensuring compliance with
with labor laws and other statutory requirements, filed monthly ESI and PF contributions on
government site.
2. Successfully interviewed, hired and onboarded 20+ employees across IT, Marketing, Sales and
Top Management units, and conducted one-on-one sessions, quarterly employee reviews, and
performance tracking using Zoho CRM, contributing to an 18% improvement in workforce
efficiency.
3. Designed and executed training programs for onboarded employees, maintained comprehensive
HR records, sent monthly salary slips and wellness communications through Zoho People and
Payroll, and implemented employee engagement and leave policies that improved transparency
and contributed to 25% higher retention rate.
4. Presented quarterly employee review reports, employee insights, and improvement areas
directly reporting to company Directors and served as a key liaison in monthly Ashley global
meetings with International HomeStore Asia Heads.
5. Played a pivotal role in HR planning, policy implementation, and talent development strategies,
for its partner company as well- GoatAI.io Solutions—a cutting-edge AI-driven fleet
management platform that attracted interest from the Ministry of Road Transport &
Highways, Government of India.

1. Assisted the Senior HR in end-to-end HR operations, including employee onboarding, query
resolution, compliance reporting, KPIs, payroll updates on Cloud and SaaS based HRMS
Orbit for smooth day-to-day HR operations, and handling employee- HR tickets related to
incentives, leaves, payroll discrepancies, and technical issues, ensuring 98% accuracy and
timely resolution for 300+ employees in one process department.
2. Trained and mentored team of 10-15 new hires in a batch quarterly on HR processes,
compliance, and company policies, while supporting the Senior HR in organizing employee
engagement initiatives such as sports events, awards and recognition programs, and
Team/Manager of the month competitions, achieving maximum participation and boosting
employee morale along with healthy teamwork.
3. Communicated HR updates to US-based Line Managers, gathered feedback, and implemented
process improvements as part of core responsibilities, which enhanced employee performance,
engagement, and retention; reduced attrition by 33% YoY (from 6% to 4%).