senior aftermarket sales engineer
F.A Kettaneh jo
Total years of experience :10 years, 11 Months
Atlas copco compressors vacuums
Siemens controlers drives
linde forklifts
Account Management and development of customer portfolios through prospecting/COLD CALLING. Assist with production of sales activity, market, and competitor’s analysis reports. Attending company stands at exhibitions, trade shows, and conferences when required.
Contract Negotiation o work with companies CRM, forecast, and report systems.
Assisting the finance department in collecting unpaid debts.
-Searching for new clients who might benefit from company products or services.
-Calculating client quotations and administering client accounts.
-Providing pre-sales technical assistance and product education.
-Working on after-sales support services and providing technical backup as required.
-Preparing reports for head office and keeping customer records.
-Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
-Track and monitor end-user customer satisfaction to retain business and execute marketing and promotions strategies to achieve or exceed new sales revenue targets.
-Prepare quotations and cost estimations. Technical commercial proposals using company software. Participate in designing custom-made products to satisfy clients' needs.
- Conduct technical seminars and personal visits to end customers to generate demand, as well as ensuring promotional and new product campaigns are executed at distributor and second-tier
Caterpillar authorized dealer in Jordan
-Visiting customers to provide Caterpillar products Generators, earth moving equipment.
-Assisting clients to get the proper solution to their work.
-Achieving sales target and maximize gross profit margin and customer satisfaction.
-Maintaining good working relationship with the existing customers.
- Attending seminars & workshops to increase the skills and product knowledge.
Branch of engineering that focuses on the engineering of both electrical and mechanical systems. Includes a combination of robotics, electronics, control, Automation, pneumatic and hydraulic systems.