System Analyst
Tamkeen
Total years of experience :8 years, 2 Months
Manage day-to-day operations activities and continuously monitoring the service and performance
Analyzing, investigating, and diagnosing incidents
Managing users and roles: create users, assign, and edit .user’s roles
Select products for test at specified stages I production process, and test products for performance characteristics
Record test data, applying statistical quality control procedure
Provide IT support on Taqat (IVLM) SAP SolMan, CRM, ECC and Manage Engine systems
Graning roles to end-users and analzying, solving, integration by Identity Management (IDM)
Understand basic DB principles
Creating end-users in Active directly by running secript in command level
Work with implementation team from 3rd party and ensure that all projects are delivered within scope
Work with release and change manager to ensure that new enhancement follows the agreed process
Updated, and maintain software packages for truck business to handle specific jobs
such as tracking inventory, storing, or retrieving data
Set up service for customers, installed, connected, formatted, tested, and adjusted equipment
Computer Science Major, Bachelor of Science, Concentration: Advanced Computer Science