Adel Al-Zahofi

The 2030 Vision Realization Office Ministry of Health consists of Transforming the Ministry of Health to a regulator to oversee the Clusters in each region witch will operate the Health care.

and implementing business operations.
•Establishing policies that promote company culture and vision.
•Overseeing operations of the company and implementing the companies Vision.
•Manage and direct all aspects of the company’s Operations
•Assume full and final accountability by performing KPI’s and Risk Management.
•Manage and direct all aspects of the core projects - ensuring processes are fit and executed to secure timely and accurate of all clients within Operations KPI’s.
•Support the CEO to establish core KPI’s and strategy which are consistent with world-class standers, manage and create workflows and processes to assure deliverables.
King Faisal Special Hospital International Holding.
oversee multiple departments as the Shared Services Director which included (Human Resources, Administration, Information Technology, Facility, Logistics and purchasing.

Oversee Human Resources, Information Technology, Admirations/Government Relations, Purchasing, Logistics and Facilities. Align Shared Services objectives to organizational goals as a key strategic planner. Manage all aspects of developing companies Policies & Procedures, business planning, and directly report to the Managing Director. Direct budgets and finance, including systematic cost reduction, and revenue growth. Manage cross-functional teams, including performance management, training, recruiting, and policy/protocol development and implementation.
•Spearheaded IT Service Management transformation of processes to ITIL.
•Significantly reduced expenses by 25% in 2018 while maintaining high service and quality standards.
•Decentralizing management processes and an authority matrix.
•Successfully oversaw implementation of ERP (Microsoft Dynamix) and unified Shared Services Forms and documents across the team.
•Revised and implemented company policies and procedures to ensure legal compliance and continued process improvements.

Oversee Human Resources, Information Technology, Admirations/Government Relations, Logistics and Facilities. Align Shared Services objectives to organizational goals as a key strategic planner. Manage all aspects of developing SLAs and business units, business planning, and directly report to the CEO. Direct budgets and finance, including systematic cost reduction, and revenue growth. Manage cross-functional teams, including performance management, training, recruiting, and policy/protocol development and implementation.
•Spearheaded IT Service Management transformation of processes to ITIL.
•Significantly reduced expenses in 2017 while maintaining high service and quality standards.
•Effectively cut 1.5M SAR in costs and generated revenue through acquisition of SLAs with subsidiaries.
•Introduced intra-departmental restructuring to improve overall efficiency and performance, decentralizing management processes and an authority matrix.
•Successfully oversaw implementation of ERP (Mena ITech ) and unified Shared Services Forms and documents across the team.
•Revised and implemented company policies and procedures to ensure legal compliance and continued process improvements.

Managed operations and services for 5 departments and 27 team members, including major project management, team leadership, vendor and partner management, and resource allocation. Coordinated with senior leadership to improve processes and streamline workflows. Supported Quality Control standards and CEO in management of workflows and operations.
•Increased overall data management capabilities through establishment of record retention and database systems.
•Significantly improved administrative accuracy and efficiency by refining processes and procedures on a continuing basis.
•Successfully identified and resolved issues and operational challenges, including development of company intranet and significant database revisions.

Spearheaded IT and Telecommunications projects, including collaboration with senior management and stakeholders, resource allocation, scheduling, deadlines, RFIs/RFPs, and milestone management.
•Directed successful delivery of 50+ projects over the course of three years while meeting strict timelines and standards.
•Developed and implemented strategic action and project plans, led departmental meetings, and managed project progress.