TeleSales Agent
Azizi Developments
مجموع سنوات الخبرة :7 years, 3 أشهر
Contacting potential and existing customers informing them about the new
properties of the company and the payment plans
• Booking customers for the site tour and events of the company to view the
properties of Azizi
• Answering questions about the company and its properties
• Asking questions in order to understand the customer’s requirements and close
sales
Determines requirements by working with customers.
• Answers inquiries by clarifying desired information, researching, locating and providing
information.
• Resolves problems by clarifying issues; researching and exploring answers and
alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding
requests.
• Sells additional services by recognizing opportunities to up-sell accounts; explaining new
features.
• Maintains call center database by entering information.
• Keeps equipment operational by following established procedures; reporting malfunctio
ns.
Processing credit cards and loans.
Ensures customer’s satisfactionn by providing superior customer service.
Customer assistance with assurance of quality service.