Solutions Specialist
Professional Advance IT Solutions (Pais Group)
Total years of experience :12 years, 6 Months
System setup, configuration and support for Microsoft Services (windows server 2016, 2019, AD, Exchange 2016, 2019, Hyper-V, Microsoft, Microsoft Azure cloud, Teams integration with Cisco, Avia, Skype for Business, VMware Esxi 6.5, Nutanix )
• Cloud and on-premises security services.
• network and infrastructure.
• Video conference (Logitech, Poly, Yealink), Sound system, and any related tasks.
• Any technology or service that the company can include for its portfolio.
• Self-development according to company services and technology.
• Install well-functioning IT equipment’s and manage components.
• Set up IT hardware and install and configure software’s and drivers.
• Maintain and repair technological equipment or peripheral devices.
• Manage software options in computers and IT equipment’s to maintain security, privacy and business continuity and service availability.
• Perform regular software patching or upgrades to ensure systems remain updated.
• Troubleshoot system failures or bugs and provide solutions to restore functionality.
• Arrange maintenance sessions to discover and mend inefficiencies
Strengthening the IT infrastructure through to implementing new technologies.
Manage the IT budgets and expenditure on hardware and software.
Implement Microsoft office 365 and Microsoft exchange online.
Maintain, develop and continuously improve company’s information systems.
Managed the design and implementation of data center, applying technical expertise in Microsoft infrastructures and database/security application servers in high-availability/fault tolerance configuration built using DELL PowerEdge servers, cisco unified computing and servers (UCS), and VMware, IP BPX phone system (Grandstream)
Guide and implementation of ERP system Delta 8.8 (payroll modules - HR modules - inventory modules - general ledger module)
Management of server software and associated backup routines.
Ensure and establish safeguards to make sure all IT infrastructure base at remote construction sites have seamless connectivity to our servers based at head office.
Supports and assists helpdesk technicians monitoring adherence and support to employees internal to the company.
Provides enterprise network security support services on site firewall in a complex inter-networking environment
Implementation attendance system & CCTV system in all sites work
Guide and develop the company website
Administer, maintain and manage the operation of company’s LAN.
Designs, maintains and updates the infrastructure applications and policies. Installs, configures, and troubleshoots group policy and administrative templates within a Server 2008 and Exchange 2010 and SQL Environment.
Manages the traffic on the network to ensure proper allocation of resources as needed.
In the event of network system or server malfunctions, diagnoses the problem and prepares and executes solutions with minimal interruption to basic service requirements
Works with Network Specialist / Manager to ensure server performance and maintains applications on servers
Responsible for server room and Network switches, deployments, reconfigurations, rewiring, and maintenance
Backs-up and restores files on servers; provides reliable backup procedures, and operation plans for network\server environment; and monitors daily backup activities.
Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements
Meets financial requirements by submitting information for budgets, monitoring expenses.
Good experience in ERP System like MS Dynamics AX 2009 within a fast-moving construction industry is preferable.
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