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عادل عماري, IT Operations Expert

عادل عماري

IT Operations Expert·Confidential

المملكة العربية السعودية

بكالوريوس, Computer Information Systems (CIS) - Computer Science

الخبرة العملية

مجموع سنوات الخبرة: 20 سنوات, 4 أشهر

IT Operations Expert

أغسطس 2025 - حتى الآن

Confidential

الرياض، المملكة العربية السعودية

أغسطس 2025 - حتى الآن

مجال الشركة:
البنوك
الدور الوظيفي:
استشارات

it director

أكتوبر 2024 - أغسطس 2025

Skyline Fusion

الرياض، المملكة العربية السعودية

أكتوبر 2024 - أغسطس 2025

مجال الشركة:
إدارة الفعاليات
الدور الوظيفي:
الإدارة

Director of Information Technology Operations

فبراير 2017 - يونيو 2024

Cenomi Centers

الرياض، المملكة العربية السعودية

فبراير 2017 - يونيو 2024

• Developed and implemented information technology strategies aligned with business goals.
• Led and mentored a high-performing IT operations team overseeing IT Infrastructure, Cloud, Support, Network, and Security.
• Directed the design, implementation, and maintenance of reliable and secure IT systems.
• Formulated and enforced IT policies, procedures, and best practices.
• Managed IT budget, negotiated contracts, and maintained vendor relationships.
• Developed and implemented incident response and disaster recovery plans.
• Mitigated IT risks protecting organizational assets.
• Collaborated with other departments to address technology needs.
• Ensured effective communication and coordination between IT and other business units.
• Implemented KPIs to monitor IT performance.
• Facilitated continuous team development through training programs.
• Ensured IT operations complied with regulations and industry standards.
مجال الشركة:
العقارات
الدور الوظيفي:
الإدارة

Appian BPM Technical Delivery Manager

أغسطس 2014 - يناير 2017

Cenomi Centers

الرياض، المملكة العربية السعودية

أغسطس 2014 - يناير 2017

• Transformed and automated processes, increasing productivity by 80%.
• Got a promotion to the position of Director of IT Operations.
مجال الشركة:
العقارات

Projects and Operations Director

يوليو 2013 - مايو 2014

Mobile Channels Company

عمان، الأردن

يوليو 2013 - مايو 2014

• Optimized DevOps processes, boosting productivity by 30%.
• Directed daily technology operations to maintain quality and enhance efficiency.
• Led successful execution of multiple projects.
مجال الشركة:
الاتصالات والشبكات

Microsoft Dynamics AX & CRM Functional Consultant

نوفمبر 2010 - يونيو 2013

eBECS Limited

عمان، الأردن

نوفمبر 2010 - يونيو 2013

• Led pre-sales activities, analyzing client needs and crafting tailored solutions.
• Implemented Microsoft Dynamics CRM and AX projects for clients in the United Kingdom, including Aston Martin.
مجال الشركة:
تطوير البرمجيات

Senior Appian BPM Lead Consultant

ديسمبر 2007 - أغسطس 2010

eSense software

عمان، الأردن

ديسمبر 2007 - أغسطس 2010

• Led the Appian BPM Functional Team.
• Executed major Appian BPM Suite implementations in government and private sectors.
• Conducted business process re-engineering and process mapping/modeling.
مجال الشركة:
تطوير البرمجيات

Senior Sage Accpac Certified CRM Consultant

فبراير 2006 - ديسمبر 2007

United Business Applications (UBA)

عمان، الأردن

فبراير 2006 - ديسمبر 2007

• Delivered end-to-end project implementations successfully.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Systems Administrator

يوليو 2005 - فبراير 2006

Community Development Group (CDG)

عمان، الأردن

يوليو 2005 - فبراير 2006

• Designed and programmed the company website.
• Maintained Exchange Server and ISA Server with 99.8% uptime.
• Programmed Rainbow / SafeNet security dongles.
مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
إدارية

التعليم

The University of Jordan

يناير 2005

يناير 2005

بكالوريوس، Computer Information Systems (CIS) - Computer Science

الأردن

Skills

Digital Strategy
Expert
Digital Strategy
Expert
IT Management
Expert
IT Management
Expert
Leadership
Expert
Leadership
Expert
IT Transformation
Expert
IT Transformation
Expert
Project Management
Expert
Project Management
Expert
Microsoft Azure
Expert
Microsoft Azure
Expert
Cloud computing platforms (AWS, Azure, GCP)
Expert
Cloud computing platforms (AWS, Azure, GCP)
Expert
Leadership
Expert
Leadership
Expert
Information Technology Management
Expert
Information Technology Management
Expert
Analytical Thinking
Expert
Analytical Thinking
Expert
OPERATIONS
Expert
OPERATIONS
Expert
DISASTER RECOVERY
Expert
DISASTER RECOVERY
Expert
INCIDENT RESPONSE
Expert
INCIDENT RESPONSE
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
INFORMATION TECHNOLOGY
Expert
INFORMATION TECHNOLOGY
Expert
TECHNOLOGY STRATEGIES
Expert
TECHNOLOGY STRATEGIES
Expert
INFRASTRUCTURE
Expert
INFRASTRUCTURE
Expert
BUSINESS PROCESS
Expert
BUSINESS PROCESS
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
MAPPING
Expert
MAPPING
Expert
Computer maintenance skills
Expert
Computer maintenance skills
Expert
Microsoft office (Excel, Word, PowerPoint...)
Expert
Microsoft office (Excel, Word, PowerPoint...)
Expert
Business Process Management - BPM
Expert
Business Process Management - BPM
Expert
Management Consultancy / Business Consultancy
Expert
Management Consultancy / Business Consultancy
Expert
Business Process Reengineering
Expert
Business Process Reengineering
Expert
Customer Relationship Management - CRM
Expert
Customer Relationship Management - CRM
Expert
Business Analysis
Expert
Business Analysis
Expert
.NET Programming
Intermediate
.NET Programming
Intermediate
Open source websites development (Joomla, PHP)
Intermediate
Open source websites development (Joomla, PHP)
Intermediate
Android / JAVA Programming
Intermediate
Android / JAVA Programming
Intermediate
Digital Transformation
Expert
Digital Transformation
Expert
Office 365 / Microsoft 365
Expert
Office 365 / Microsoft 365
Expert
Decision Making
Expert
Decision Making
Expert
Emerging Technologies
Expert
Emerging Technologies
Expert
ITIL Framework
Expert
ITIL Framework
Expert
Enterprise Software (ERP, CRM, BPM, RPA)
Expert
Enterprise Software (ERP, CRM, BPM, RPA)
Expert
Digital Strategy
Expert
Digital Strategy
Expert
Data analysis tools (Excel, Power BI) and big data
Expert
Data analysis tools (Excel, Power BI) and big data
Expert
Windows95/98/ME/2000/XP/Vista/7/8/10/11
Expert
Windows95/98/ME/2000/XP/Vista/7/8/10/11
Expert
Problem Solving
Expert
Problem Solving
Expert
Networks & Ethical Hacking
Intermediate
Networks & Ethical Hacking
Intermediate
Firewall and IDR/IPS systems
Intermediate
Firewall and IDR/IPS systems
Intermediate
Critical Thinking
Expert
Critical Thinking
Expert
IT Transformation
Expert
IT Transformation
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Project Management
Expert
Project Management
Expert
Business Process Management BPM
Expert
Business Process Management BPM
Expert
Business Process re engineering BPR
Expert
Business Process re engineering BPR
Expert

اللغات

الروسية

متوسط

الانجليزية

متمرّس

العربية

متمرّس

التدريب و الشهادات

الشهادات
Google Cloud - Cloud Digital Leader
Nov 2024
IT Information Library Foundations Certification (ITIL)
Six Thinking Hats
3rd Prize Winner of the Orange Apps Awards, Entertainment Category, 2011
Orange Jordan
Aug 2011 - Sep 2011
Microsoft Certified Business Management Solutions Specialist
Microsoft
Jan 2011 - Feb 2011
1st Prize Winner of the Orange Apps Awards, Business Category, 2011
Orange Jordan
Aug 2011 - Sep 2011
Sage Accpac CRM Consultant Certification
Sage Accpac
Jan 2007 - Mar 2007
التدريب
Oxford Artificial Intelligence Programme
Saïd Business School (University of Oxford)
Feb 2024
Mini-MBA - Business Administration Bootcamp
Oasis500
Project Management Professional (PMP)
PMI