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adel atef adly, Operations Support Trainer

adel atef adly

Operations Support Trainer

Ecco outsourcing

Location
Egypt - Cairo
Education
Master's degree, Business Administration
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

Operations Support Trainer at Ecco outsourcing
  • Egypt - Cairo
  • My current job since November 2016
Freelance Marketing instructor at many
  • Egypt - Cairo
  • December 2012 to September 2015
call center agent at Vodafone international services, UK account
  • Egypt - Cairo
  • June 2012 to September 2012

worked for the billing department

Co. Trainer at raya
  • Egypt - Cairo
  • October 2011 to April 2012

assistant trainer for General motors middle east operations

Customer Service at raya
  • Egypt - Cairo
  • April 2010 to April 2012

CSR for General motors middle east operations
and Telemarketing surveys

Reservation Clerk at Sonesta Cairo Hotel
  • Egypt - Cairo
  • September 2009 to November 2009

Reservation Clerk at the hotel reservation office

Education

Master's degree, Business Administration
  • at Arab Academy for Science, Technology and Maritime Transport
  • June 2015

Majoring in Marketing management and Graduated with highest honors

Bachelor's degree, Management Information System
  • at Modern Academy Maadi
  • July 2009
High school or equivalent,
  • at Saint George’s College, Heliopolis
  • May 2005

Specialties & Skills

Microsoft PowerPoint
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Presenter
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Automotive
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Customer Service
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Cooking
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Typing 60 wpm,
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ms powerpoint
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movie maker
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ms word
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Languages

Arabic
Expert
English
Expert
French
Intermediate

Training and Certifications

professional certified trainer (Certificate)
Date Attended:
October 2015
Valid Until:
January 9999