Lead, Regional Business Intelligence Engineer
Teleperformance
مجموع سنوات الخبرة :4 years, 5 أشهر
Teleperformance is a global leader in solution design, business optimization strategies, front -office customer support, and back-office services like finance, accounting, collections, and tech support. With more than four decades of deep, industry-specific expertise and service innovation, Teleperformance offers the market's most comprehensive service portfolio.
Achievements:
• Automated major manual reports into live dashboards.
• Developed a centralized Finance Dashboard for the EMEA Team which comprises of about 16 Countries.
• Created an HR Dashboard to show staffing needs, resignation, and recruitment.
• Analyzed and documented functional processes and controls ensuring gaps and deficiencies are inventoried.
• Trained over 50 Data Analyst in the region on Standard Data process.