Showroom Manager, Jaguar Land Rover, Al Tayer Motors
Al Tayer Motors
مجموع سنوات الخبرة :25 years, 8 أشهر
● Plan and execute such strategies as to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit term
● Communicate sales plan and targets to the sales team to achieve targets successfully.
● Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
● Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
● Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager.
● Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.
● Maximize usage of demo‘s and monitor demo to sale ratio
● Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.
● Monitor PDI process and ensure highest level of customer satisfaction.
• Monitor/supervising daily activities of fleet/retail executives in order to achieve targets and take necessary actions whenever required.
• Achieve sales targets and fleet profit targets.
• Maintain quality of work.
• Address customer complains throughout different channels; follow-up with staff, after sales, or the customers themselves.
• Ensure that all policies and processes are followed up and maintained.
• Compare and analyze competitors’ products and level of performance against ours.
• Setup fleet department.
• Monitor daily activities of fleet/retail executives.
• Participate/hold order meetings.
• Achieve sales targets and fleet profit targets.
• Maintain quality of work.
• Follow up on customer complains.
• Design strategies to identify and develop corporate customers.
• Create market research.
• Create sales reports.
• Achieve sales targets and fleet profit targets.
• Monitor corporate customers and major accounts.
• Design strategies to identify and develop corporate customers.
• Monitor daily activities of fleet executives.
• One contact point for all corporate customers/co-ordinate with workshop for any fleet customer problems.
• Create market research.
• Create sales reports.
• Create/develop relationships with potential/existing customers.
• Achieve/exceed monthly target.
• Create sub-dealer contracts.
• Contacting different companies to sell our products “Multimedia CDs, Business Cards CDs, Multimedia Tutorials, Interactive Multimedia Presentations and Computer Kiosks.
• Develop yearly marketing plan.
• Market Research.
• Helping in creating new markets to sell the products.
• Responsible for participating in exhibitions.
• Training salesmen of showrooms.
• Creating new markets to sell the product.
• Establishing good relationships with organizations and corporate to sell the product.
• Responsible for exhibitions (designing of stands & staff).
• Develop yearly marketing plan.
• Create market research.
• Co-ordinate the implementation of the company database as a tool for marketing mail outs.
- Negotiate advertising rates/spots with trade print and online companies.
• Public Relations
- Liaise with the PR to ensure press releases targets are met and editorial opportunities are not missed.
• Creating good relationship between Best Western Hotel & tourism companies.
• Negotiate with different types of tourism companies to attract tourists to the hotel.
• Signing up contracts with tourism companies.
• Signing contracts with corporate, organizations and governmental associations in order to receive tourists groups.