Back Office Engineer
Huawei
Total years of experience :16 years, 9 Months
Working as a BO engineer with Huawei for Mobily's WiMAX/LTE network. Following are the job responsibilities that i am responsible for:
* Providing support to field team, regarding any outage issue or any network issue regarding the access network.
* Coordinating with Project team for the LTE migration activities to monitor the network before and after the migration to make sure that the migration went smooth and there is no service affecting alarm on the site after the completion of activity.
* Coordinating with RF team to check the network coverage and doing any changes if required.
Overall, working over LTE network is a major plus and helps in understanding the basics of LTE and how it works. Currently new sites are being integrated into the network with WiMAX and LTE both supported.at the same time giving a good exposure for LTE.
Worked as a BSS Engineer in O&M department for WiMAX network. Got working experience on Huawei's WiMAX equipment i.e. DBS3900 and RTN600 series, used for Microwave backhauling. Job responsibilities included, looking after the operational issues of BSS and also included commisioning of new sites or old sites when moved from one location to another. Used M2000 and T2000 to monitor network alarms on BSS and RTN respectively. Performed netwok upgradation by performing software upgrade of BTS sites in a planned activity. Also performed network commisioning whenever media change was required on any site from microwave to fiber or vice versa.
• Working in Wateen Telecom Pvt Ltd as a Field Engineer - January 2008 till now.
Installation and Implementation of Wimax Technology (Wireless Broadband Gateway)
Trouble shooting and analysis of different networks to use Wimax Technology as a Primary Link
Providing support, related to different kinds of networking issues
Aligning, supervising, inspecting and supporting field engineering team for installation activities and complaints.
Creating Trouble Tickets and directly coordinating with NOC regarding the assistance & troubleshooting of network issues
Coordinating & reporting directly to regional head and upper management
Working as part of Virtual teams, liaising with technical and non-technical clients, and Support colleagues
Providing on phone support related to networking issues and if needed then also providing on site support
Experience of working over large networks, consisting of multiple LANs connected to two or more WANs, VPN connectivity between Aggregation site and Spur site and also direct connectivity between spur sites
Experience of working over VoIP and SIP telephony
Designed and implemented Alfalah Securities Network for more than 8000 clients by using ASA firewall with redundant solution
Involve as a team player to install and configuration of 7600 router on hub sites for Wimax connectivity with tight time of constraints
Experience of Cisco routers 1800, 2500, 2800, 3600, 3800, 4000
Experience of Motorola Wireless Broadband Gateway devices to get the Microwave connectivity relying on 802.16e standards
Worked as a IN/VAS engineer. Responsible for providing back end support to CMPak on IN and VAS related issues. Designing of new menus and their implementation. In case of any kind of issue then trying to resolve it on my own end and if there is some programming issue than escalating it to other department and once that issue is resolved by the other dept. then implementing the corrected patch on the servers.
CGPA was 3.19 on the scale of 4. Worked as an internee in 2 different places during my Bachelors program, one was Pakistan International Airlines and other was Engro Vopak Terminal.