عادل حسين

Heading sales of SMB and Enterprise end customers

Act as the ‘business owner’ for assigned category 3C & IT, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives)

Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments

Maximize Amazon’s business profitability and selection expansion opportunities

Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Fordeal customers with an unparalleled shopping experience

Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds

Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies

Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines

Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.

*Handling all Retail Account as Sr product Manager, for Jarir, Extra, Virgin, Saco, Xcite, Souq, Noon,
Jollychic accounts.

*Recommending the nature and scope of present and future product lines by reviewing product
specifications and requirements, appraising new product ideas.

*Delivering direct day to day support to product teams within market space.

* Preparation of product forecasts and regular supervision of level of inventory at warehouses.

*Browsing latest products related to IT and managing them to be on website.

*Managing all vendor communications and resolved issues for delivery making product planning and
product strategies according to market competition.

*Coordinating vendors/suppliers on daily basis for stock availability and arranging required products.

*Supporting the designing and developing team with their assigned work.

*Coordinating with various departments, developed products and managed all category activities.

* Managing all IT product purchasing from UAE and USA, timely delivery and creation on website.

*Coordinating with various departments, developed products and managed all category activities.

*Responsible for conceptualizing and executing brand/Products building marketing ideas.

*Maintain good working relationships with vendors and negotiated on prices.

* Participated in various product meetings and provided inputs for same.

*Maintaining regular and proactive contact with senior management.

*Having excellent communication skills, dealing with different companies on daily basis for products
delivery and prices fluctuation.
Previous

• Promoting & Managing Microsoft Surface Business with Channel & Retail Business Segments.
• Increasing the reach for Surface Conducting demand generation activities Through Different EPG Accounts Generating and maintaining pipeline with the sales team
• Maintain high level knowledge of Microsoft Surface Tablets, laptops, Xbox console and games, Logitech accessories, Dell Monitors etc.
• Demonstrated commitment to taking ownership & accountability of client problems at first point of contact, applying the Problem Resolution Principles and ensuring appropriate referrals when warranted.
• Deep understanding of the IT industry, competing vendors, and the channel. Dimensions include competitive positioning and business models.
• Offerings, promotions, keep track of leads and all activities on daily basis.
• Coordinating with Microsoft, Logitech other vendors and improving the business relationship and Engagement to guarantee the Reach Design Special Marketing Plans to Drive Sellout Depth.
• Breadth Arrange conference or standalone calls and prepare and present customized presentations for Vendor, Unit Head, target customers Follow up and close pending opportunities.
• Presenting business proposals to prospective clients.
• Attending meetings with partners.
• Clearly communicate in a timely and consistent manner with personnel and all appropriate Benefit team members including, Product managers, Business Unit Mangers, GM.
• Elevate any business opportunities to management in order to develop continued strategies for retail sales growth.
• Ability to motivate partner's sales force.
• Thorough understanding of pipeline management discipline and ability to explain benefits to partners/other sales team’s members.
• Direct all aspects of sales, revenue attainment and management of channel partnerships.
• Design and deploy sales and marketing strategies, programs and contents to improve sales opportunities.
• Extensive experience in market research, statistical analysis and market segmentation.
• Analyzed customers, researched market conditions and gathered competitor data in order to formulate strategies

Responsibilities
• To achieve sales, profit, customer satisfaction and employee commitment targets through the development of a strong store management and colleague team.
• Full profit and loss accountability.
• To deliver excellent store operational standards.
• Ensure the store operates best practice in terms of health and safety, food hygiene safety and security.
• Setting departmental targets for sales and stock loss.
• To deliver the store audit targets for price control.

Achievements:

• As assistant manager successfully lead a team of 50 to increase sales by 10% year on year, an increase which was recognized as the highest on the region.
• Successfully managed a complex store re fit program, maintaining excellent customer service and sales results through high team motivation and loyalty.
• Significantly improved absence results and staff turnover, reducing staff turnover from 30% to 3% and absence from 10% to less than 1%. This was achieved through improving staff communication systems, introducing absence procedures and through developing team morale.
• Achieved consistent high mystery shopper result of 90% +, being rewarded with the responsibility of Regional customer service champion.