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Adil Saleem, Assistant Manager - Employee Relations

Adil Saleem

Assistant Manager - Employee Relations·IFA Food

Kuwait

Bachelor's degree, Accounting

Work experience

Total years of experience: 14 years, 7 months

Assistant Manager - Employee Relations

January 2016 - Present

IFA Food

Al Kuwait, Kuwait

January 2016 - Present

Employee Engagement & Relations
• Established strong communication channels between management and employees, improving trust and reducing grievances.
• Successfully implemented a monthly employee appreciation program which increased employee morale and retention.
Talent Management & Onboarding
• support recruitment for multiple retail brands (Oncost, Gulf Mart, Taiba Market and Baqal) filling vacancies on time to support business operations.
• Conducted structured onboarding and orientation programs, ensuring faster adaptation of new hires.
• Designed probation management processes that improved employee retention and reduced early attrition.
Training & Development
• Coordinated skill enhancement workshops and refresher training.
• Developed on-the-job training programs for store employees, resulting in higher productivity and customer satisfaction.
HR Administration & Compliance
• Oversaw visa processing, health cards, licenses (company & vehicles), and other legal documentation.

• Prepared legal defense documents against ministry penalties and represented the company in hearings.
• Ensured all HR operations complied with Kuwaiti labor laws and company policies.
Performance & Rewards
• Managed monthly incentives for employees exceeding performance targets.
• Implemented a credit facility for employees to shop in company stores, boosting loyalty and retention.
Conflict Resolution & Disciplinary Action
• Investigated employee complaints, mediated disputes, and applied disciplinary measures when necessary.
• Reduced workplace conflicts by introducing fair and transparent conflict-resolution processes.
Operational Support
• Coordinated staff transfers across stores based on operational needs.
• Managed employee accommodation, transport, uniforms, and other employee services.
• Established and managed a central call center department, enhancing customer service and operations efficiency.

Company industry:
FMCG

Admin Assistant - HR Department

August 2012 - August 2015

Ahli United Bank - Kuwait

Al Kuwait, Kuwait

August 2012 - August 2015

• Performs a variety of clerical functions related to payroll and staff actions. Creates and maintains a unique and productive relationship with all the employees in the bank.
• Assisting GM HR by scheduling meetings, calls, minutes of the meeting, appointments, etc.
• Scanning of leaves, employee files and updating them.
• Enter HR-related data into the OHR system. This includes the information on newly recruited employees and the maintenance of employee records, i.e., leaves and employee personal data.
• Clearance Process for the resigned employees.
• Ensures enrollment of appointed employees in the medical insurance scheme/life insurance scheme and follow up on medical reimbursement.
• Receives overtime/afternoon allowance forms from staff/divisions, checks eligibility & indicates the nature and entitlement of overtime & necessary payments.

Company industry:
Banking

Digital Data Entry Capture Clerk (Temporary Staff)

September 2011 - July 2012

Ahli United Bank

Al Kuwait, Kuwait

September 2011 - July 2012

NA

Company industry:
Banking
Job role:
Administration

Counter Staff - Ticketing Reservation (Trainee Staff)

July 2011 - August 2011

IFA Tour & Travel Company

Al Kuwait, Kuwait

July 2011 - August 2011

Company industry:
Travel Agency
Job role:
Administration

Education

Madurai Kamraj University

April 2016

April 2016

Bachelor's degree, Accounting

India

Maharashtra Board

January 2011

January 2011

High school or equivalent, Accounting

India

India Central School

January 2008

January 2008

High school or equivalent, School

Kuwait

Skills

Employee Relations
Expert
Employee Relations
Expert
HR Operations
Expert
HR Operations
Expert
Leadership
Expert
Leadership
Expert
Time Management
Expert
Time Management
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
INSURANCE
Expert
INSURANCE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
RECRUITING
Expert
RECRUITING
Expert
PAYROLL PROCESSING
Intermediate
PAYROLL PROCESSING
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
CONTINUOUS QUALITY IMPROVEMENT CQI
Intermediate
CONTINUOUS QUALITY IMPROVEMENT CQI
Intermediate
BUSINESS EXPANSION
Intermediate
BUSINESS EXPANSION
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
TALENT MANAGEMENT
Intermediate
TALENT MANAGEMENT
Intermediate
Employee Relations
Expert
Employee Relations
Expert
HR Operations
Expert
HR Operations
Expert
Leadership
Expert
Leadership
Expert
Time Management
Expert
Time Management
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert

Languages

Arabic

Intermediate

English

Expert

Urdu

Expert

Hindi

Beginner

Hobbies and interests

Camping