Adil Saleem

Employee Engagement & Relations
• Established strong communication channels between management and employees, improving trust and reducing grievances.
• Successfully implemented a monthly employee appreciation program which increased employee morale and retention.
Talent Management & Onboarding
• support recruitment for multiple retail brands (Oncost, Gulf Mart, Taiba Market and Baqal) filling vacancies on time to support business operations.
• Conducted structured onboarding and orientation programs, ensuring faster adaptation of new hires.
• Designed probation management processes that improved employee retention and reduced early attrition.
Training & Development
• Coordinated skill enhancement workshops and refresher training.
• Developed on-the-job training programs for store employees, resulting in higher productivity and customer satisfaction.
HR Administration & Compliance
• Oversaw visa processing, health cards, licenses (company & vehicles), and other legal documentation.

• Prepared legal defense documents against ministry penalties and represented the company in hearings.
• Ensured all HR operations complied with Kuwaiti labor laws and company policies.
Performance & Rewards
• Managed monthly incentives for employees exceeding performance targets.
• Implemented a credit facility for employees to shop in company stores, boosting loyalty and retention.
Conflict Resolution & Disciplinary Action
• Investigated employee complaints, mediated disputes, and applied disciplinary measures when necessary.
• Reduced workplace conflicts by introducing fair and transparent conflict-resolution processes.
Operational Support
• Coordinated staff transfers across stores based on operational needs.
• Managed employee accommodation, transport, uniforms, and other employee services.
• Established and managed a central call center department, enhancing customer service and operations efficiency.

• Performs a variety of clerical functions related to payroll and staff actions. Creates and maintains a unique and productive relationship with all the employees in the bank.
• Assisting GM HR by scheduling meetings, calls, minutes of the meeting, appointments, etc.
• Scanning of leaves, employee files and updating them.
• Enter HR-related data into the OHR system. This includes the information on newly recruited employees and the maintenance of employee records, i.e., leaves and employee personal data.
• Clearance Process for the resigned employees.
• Ensures enrollment of appointed employees in the medical insurance scheme/life insurance scheme and follow up on medical reimbursement.
• Receives overtime/afternoon allowance forms from staff/divisions, checks eligibility & indicates the nature and entitlement of overtime & necessary payments.

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