Cabin Crew
Qatar Airways
Total des années d'expérience :5 years, 9 Mois
Offering flawless service and safety for customers
Presenting in-flight products and destinations
Helping customers to have a smooth and delightful journey until destination
Business or sector Aviation, customer service, hospitality.
Talking with customers about buying their products
Making contracts
Selling the company services
Making a brand new portfolio of clients from all over Europe
Business or sector Sales
Taking and recording bookings at the company.
Reception and accommodation of passengers/tourists.
Settlement of all claims registered effectiveness
Conflict mediation and resolution of complaints of guests.
Business or sector Hotels, tourism, customer service.
Promoting bank products and services to both individuals and businesses.
Attracting customers and increasing the use of products/services.
Carried out the analysis of retail and SME loans.
Making loans for approval and monitoring/ products in progress.
Business or sector Banks, customer service.
Telephone data collection based on questionnaires with predetermined questions.
Business or sector Marketing/ Market research
Expert in accessing structural and cohesion European funds Diploma S.C. Structural Euro Fond &Training, Bucharest, Sector 1 Applying health and safety rules at work The application of environmental protection rules Maintaining effective employment relationships Preparation of the project Documentation for the project Establishing partnerships Drafting the project Business or sector Education, training
Project Manager Diploma Setting the purpose of the project Establishing the project's integrated management requirements Planning activities Managing costs and resources The procurement procedures for the project Risk management and communication within the project Team project management and project quality Business or sector Education, training
“Al. I. Cuza” University of Iasi, Centre for European Studies, Regional Development Specialization My master thesis was “Competitiveness of European Union”
Faculty of Economics and Bussiness Administration at “A. I. Cuza” University of Iasi