Desktop/System Support Engineer
Technology-Outlet, Edmonton, Alberta, Canada.
Total des années d'expérience :16 years, 8 Mois
Configured Fortinet UTM for IP/Port, DMZ, Web-filter, IPS, Email, DLP & App-controls.
Implemented OSPF routing on Cisco routers & Fortinet firewall between nationwide sites.
Configured BGP Auto-Failover routing between upstream providers.
Configured High-Availability (Active-Active) mechanism between Fortinet devices.
Configured Policy-based routing, Ether-Channel, ACL & Port security on Cisco 6500, 3800 & Juniper EX3200 & EX4200 series switches.
Configured Juniper & Cisco routers to accommodate network needs of corporate clients.
Implemented 2-Factor (OTP) authentication (Hardware/Software tokens) on Fortinet Authenticator for LDAP users.
Involved in Data/IP based project for DSL users to use NCCPL applications over internet to remove legacy ISDN connection.
Configured and administrated IPSec Site-to-Site VPN between Fortigate and Cisco ASA.
Managed Cisco wireless controllers 2500 series for binding Mac-addresses to provide secure environment by using Cisco AIRCAP 1600 & 2700 series APs.
Implemented SIEM solution (HP Arc-sight & RSA envision) with information security group.
Monitoring for overall Network Infrastructure by using NMS (WhatsUpGold).
Provided technical presentation and explanation to the customer technical team to facilitate business.
Documented, implemented and maintained processes and procedures related to network service delivery, incidents by using CRM & Remedy ticketing system.
Completed projects ahead of schedule, within budget, saved time and cost.
Management of overall NOC operations.
Configuration of OSPF, BGP and IBGP.
Configuration of Cisco 7200 series core Routers and multi layer Switches (3700 & 3600).
Responsible for the Implementation and integration of IP routing solutions.
Management of Policy based routing and VPNs (Remote and Site-to-Site).
Design, plan & deployment & expansion of IT infrastructure and Data center.
Manage network infrastructure to ensure disaster recovery systems are accessible.
Management of Maipu S-3200, S-3400 switches and MP-1800 router.
Test commission & configure new hardware in the Core Network.
Administration of Virtual Servers and Machines by using VMware.
Attend meetings for pre-sales consultancy and supervise post sale deployments.
Provide technical presentation and explanation to the customer technical team members and partners to facilitate business deal opportunities.
Management of overall 24/7 Operation.
Supervising a team of Network Engineers.
Reporting to Director Operations.