head of customer care
media tech
Total des années d'expérience :15 years, 7 Mois
Maintains office services by organizing office operations and procedures, preparing payroll, designing filing systems, reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Completes operational requirements by scheduling and assigning employees following up on work results.
Maintains office staff by recruiting, selecting, orienting, and training employees.
Responsible person of the Operations Mechanism of Computers and Information Technology system in the foundation, data collection, data coding, data entry, data analysis, database storage and Head of the data-entry-teams. Networking, Computer Maintenance, updates/management of the Website, designing the monthly news-magazine, advertisement camping’s, etc.
Deployed tasks in the field of Project Management and implantation of activities on a country level (when required).
Responsible of preparing and organizing the meetings, conferences, workshops and others.
Preparing the Department’s Strategic and action plans.
Publishing the organization’s annual reports and other publications.
Relationship Responsible.
Responsible person for the Operations of Computer and Information Technology, Networking and Internet Connectivity (WAN), Computer Maintenance, updates of the company’s Website,
Develop the current systems to meet the company’s needs, such as (accountancy, documentation, Web supporting Programs … etc).
English Courses up to level 4.
Training of Trainers Course (TOT) With an overall graduation Grade (Excellent).
Bachelor Degree of Science in Information Technology (B.S.C-IT), Graduation Project titled (Distance Controls of Electronic Appliances “Software and Hardware Methodologies).
Advance Diploma in Software Engineering. With an overall graduation Grade (Excellent).
General Diploma in information technology DIT. With an overall graduation Grade (V.Good).