Adnan Kazi

IT Support Engineer at RMI

• Kuwait - Al Kuwait
• My current job since November 2018

 Installation and configuration of Windows XP Pro, windows server 2003, Vista and windows7&windows 10 operating systems
 Configuring and managing TCP/IP Protocol
 Configuring and managing Member servers
 Symantec, Norton installations
 Backup and restoring data
 Supporting for Internet connectivity issues
 Managing Helpdesk(Creating Tickets, assigning)
 Attempting user calls
 Configuration of outlook2007&2016
 Network printers installation, troubleshooting, configurations
 Managing domain user accounts, Groups and Organizational units
 Managing active directory
 Managing DHCP Server
 Supporting DNS
 Configuration of WLAN Devices

IT Desktop Support Engineer at sheng-li Telecompvt.ltd

• India - Pune
• February 2014 to January 2017

 Installation and configuration of Windows XP Pro, windows server 2003, Vista and windows7&windows 10 operating systems
 Configuring and managing TCP/IP Protocol
 Configuring and managing Member servers
 Symantec, Norton installations
 Backup and restoring data
 Supporting for Internet connectivity issues
 Managing Helpdesk(Creating Tickets, assigning)
 Attempting user calls
 Configuration of outlook2007&2016
 Network printers installation, troubleshooting, configurations
 Managing domain user accounts, Groups and Organizational units
 Managing active directory
 Managing DHCP Server
 Supporting DNS
 Configuration of WLAN Devices

Technical Support at Sheng-Li Telecom pvt.ltd

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