IT Executive
Binhendi Enterprises
مجموع سنوات الخبرة :11 years, 9 أشهر
Onsite Client engagement, Desktop/ User support and troubleshooting Support tickets rose within the agreed SLA time.
Manage and implement of Data Center, Installation, servicing and support of all IT systems, Technical Infrastructure, Servers, Network, and Converged IP Communications.
Manage the day to day operations of IT systems and Network ensuring that planning, end-user impact, change management, training and Quality management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered.
Preserve assets by implementing data backup procedures, DR and Information Security and Control Procedures.
Installation/Trouble Shooting of Client and Server Products ( Windows Servers / SQL etc ) and other propriety products
Managing Domain Controllers and Active Directory
Setup and Maintaining of VPNs
Lead the Team of 8 Technical Assistant in Maintaining the WIFI, Wired Internet, Routers and PABX system in Student Accommodations.
Configuring captive portal for the users logins and maintaining web filtering device for Internet access at the student accommodations.
Working with Team of 30 Technical Assistant in Maintaining 24 Computer Labs with about 1000+ Systems in the University campus.
Providing L2 / L3 support for the Systems, Servers and University Applications.