Counter Supervisor
Sohail Ashraf Travels & Tourism LLC Dubai
Total years of experience :27 years, 5 Months
Providing customer support to clients related to reservation, ticketing and booking. Receiving calls and
providing the passengers with the best destination and guiding then with the best deals. Making
professional, accurate, cost effective travel agreements for clients while providing excellent customer
services. Deals with visit visa Dubai and other countries. Typing all sorts of visa application in EDNRD
Application as per Customer requirement. Booking all the copies of issued passport in neutron software.
Daily responding on cooperative email. Performing my duties flawlessly.
Deals in Group reservation handling of all companies and walking clients. Booking hotel reservation for
Umrah services Dealing Uae visit visa and tours and adventure worldwide cheapest tickets arrange.
Handled group's reservations of all companies' clients and walking passengers. Handled group booking
for passenger leaving for Hajj. Dealing with companies regarding ticketing & reservation matters.
Supervised agency's staff.
Handled groups' reservations of all companies' clients and deal tours packages worldwide and
Arrange all countries visa and provide executive passenger meet n assist.
Handled walking passengers at counter. Issuing airline tickets and PTA's making
Wheelchair request, for special passenger & all daily works.
courses: Dubai Customer Service Workshop 09th -12th Sep, 2002 Galileo Pakistan Karachi Galileo Core Course/Galileo Global Fare 2-06-01 to 27-06-01 PIA Training Center Karachi Sabre Reservation/Ticketing/Atac 16-09-98 Abacus the Evolution of Travel Karachi Abacus Basic Functionality's 10-12-95 to 21-12-95 PIA Central Reservation Control Karachi Repak Auto Ticketing 22-10-95 to 22-11-95 PIA Central Reservation Control Karachi Repak Basic Course. 16-12-93 to 30-12-93 Grace Institute of Technology Karachi Advance Air Ticketing & Tariff. 27-12-92 Electro Institute Karachi Basic Air Ticketing