عدنان عدنان

Research and identify solutions to software and hardware issues

Diagnose and troubleshoot technical, networking issues.

Maintaining the records of software licenses

Maintaining all Asset records and Maintaining stock of equipments

installing and configuring computer hardware, software, systems, networks, printers, scanners and more

Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue

Refer to internal database or external resources to provide accurate tech solutions

Ensure all issues are properly logged
Prioritise and manage several open issues at one time

Follow up with clients to ensure their IT systems are fully functional after troubleshooting

Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with clients

handling all pharmacy and warehouse inventory process and PDT devices

Preparing POS machines and installing in Pharmacies.

Created file handling web application for our company using from the scratch using PHP/MYSQL

Also managing hosting of the web application

Write well designed, testable, efficient code by using best software development practices
Create website layout/user interface by using standard HTML/CSS practices
Integrate data from various back-end services and databases
Gather and refine specifications and requirements based on technical needs
Create and maintain software documentation
Be responsible for maintaining, expanding, and scaling our site
Stay plugged into emerging technologies/industry trends and apply them into operations and activities
Cooperate with web designers to match visual design intent
hosting and maintaining the website