Head of Sales - Operations - Marketing - PR
Sumansa Exhibitions LLC
مجموع سنوات الخبرة :17 years, 6 أشهر
• Headed 3 shows Ramadan Night Market at the DTWC, Modern Woman Show at the DWTC & Emirates Business Expo to be held in Johannesburg - South Africa.
• Managed the Space Selling & Sponsorships
• Worked with AW Rostamani, Haval, Peugeot, Isukoshi, Ajmal Perfumes, Boadecia the Victorious & many top-notch brands for Sponsorship.
• Responsible for Planning, Sales, Marketing & Operations & PR.
• Identified and pursued opportunities for more business
• Have liaised with Radio for promotional activities.
• Trained and coached associates on event marketing and current best practice methods in event production, ensuring consistency in delivery and bottom-line impact
Conducting
− Market research to gain information on the current trends in market.
− Relevant trainings for the Sales advisors for direct customer interface on motivation & customer service.
Coordinating
− Manage planning of sales, sales calls, and prioritized business opportunities to meet customer needs and effectively close deals.
Ensuring smooth operations of sales in the entire process and personally handling any critical escalation of the customer.
Dealt with clientele, resolved their complaints-queries through effective convincing.
Maintaining client relations and ensuring customer satisfaction.
• Headed 3 shows Ramadan Night Market at the DTWC, Modern Woman Show at the DWTC & Emirates Business Expo to be held in Johannesburg - South Africa.
• Managed the Space Selling & Sponsorships
• Worked with AW Rostamani, Haval, Peugeot, Isukoshi, Ajmal Perfumes, Boadecia the Victorious & many top-notch brands for Sponsorship.
• Responsible for Planning, Sales, Marketing & Operations & PR.
• Identified and pursued opportunities for more business
• Have liaised with Radio for promotional activities.
• Trained and coached associates on event marketing and current best practice methods in event production, ensuring consistency in delivery and bottom-line impact
Conducting
− Market research to gain information on the current trends in market.
− Relevant trainings for the Sales advisors for direct customer interface on motivation & customer service.
Coordinating
− Manage planning of sales, sales calls, and prioritized business opportunities to meet customer needs and effectively close deals.
Ensuring smooth operations of sales in the entire process and personally handling any critical escalation of the customer.
Dealt with clientele, resolved their complaints-queries through effective convincing.
Maintaining client relations and ensuring customer satisfaction.
Doxa promotional gifts & trading FZE, Dubai, UAE
Sr. Manager, (Feb 14 till date)
Company Profile: Doxa is established in 2014, today, Doxa not only caters to your Gift needs, but also gives you added services at a very affordable price & premium quality. The one ingredient which remains unchanged has been the symphony of values that has helped win the trust of and build endearing relationships with clients across UAE. Doxa not only offer gift solutions but also professional services in liaising printers, manufactures, indoor & outdoor signage etc.
Select Highlight
• Lead a team of 2 direct members & about 18 suppliers, subcontractors in UAE.
• Research the market to identify and initiate contact with key decision makers in the region.
• Manage accounting, quotations etc.
• Working along with my key relationships for breakthrough into private & govt firms.
• Successfully enhanced region sales Aed 87 k within the last 11months.
• Excellent skill to open new markets, regions & good with people management.
• Ability to understand the client mentality & secure trust.
• Believe in best practice - “Values”
• Can get work out from the team & pretty fun to work with.
• Growth & goal oriented.
Sr. Manager, Brick and Mortar for UAE and Oman - Expat Properties, Dubai, United Arab Emirates * Dec 2006 - Currently employed
• Detailed understanding of the Middle East market, and selling into this market.
• Integral member of the Land Investments and Brick and Mortar teams.
• Applied research to identify and initiate contact with key HNI's in the region.
• Worked closely with associates and partners for sales pipeline development and tracking against sales forecasts.
• Came up with new ways of bettering relationships with clients and expanding those to further develop business opportunities.
• Handled the complete operational set up in Qatar - everything from budgeting to market building - Qatar is today one of our key revenue contributor.
• Introduced new comers to the market, products and to relationship building.
• Worked extensively on CRM to track valuable prospect and client information.
• Worked on cases of client dissatisfaction very closely, identified the problem area and provided solutions.
Assistant Manager, Mortgage - Sutherland Financial Services, Mumbai, India * Oct 2005 - Nov 2006
• Outbound sales - Catered to clients in the United States of America.
• Successfully dealt with the loan origination and processing.
• Regular dealings with the lenders (Foreign Banks), insurance agents, underwriters, appraisers, title Company, home inspectors, realtors and wiring of funds.
• Handled projections for my team, along with statistics, performance appraisals, product training and managing profit & loss.
• I was involved in call monitoring and supervision of decision quality, average handling time, product knowledge & soft skills.
• Provided product training and feedback.
• Successfully met the goal of molding my team into a consortium of leaders.
Assistant Administrator - Saudi Aramco, Kingdom of Saudi Arabia * June 2004 - September 2005
• Handled the maintenance of records, verification of the maintenance orders, preparation of job descriptions, monitoring the unit reports, preparing reports regarding expenses & planning.
• Traveled extensively within Saudi Arabia and worked under the guidance of the various heads at Saudi Aramco offices in Jeddah, Abqaiq, Ras Tanura, Udhailiyah, Al-Khobar, Dhahran and Damam.
Master Distributer - Japan Life India, Mumbai, India * Sep 1998- May, 2004
• When I joined Japan Life India, a Multi Level Marketing Company, as a Business Distributor, I took it on purely as a challenge to test my relationship building abilities.
• Within 5 months, I moved up with a Team of 700+ Distributors in my network.
• I had business pouring in from 6 states, namely, Mumbai, Pune, Delhi, Goa, Bangalore, Chandigarh, and Kerala.
• Monitored the sales & marketing activities in these states.
• Watched over the movement of funds to keep frauds within my network under check.
• I was invited to train new entrants.
• I was part of a core group invited to give lectures at company conventions.
• I traveled extensively through the country to expand the business & carry out product training.
• March 2002, I recorded highest sales in the company when I closed 93 deals in 1 month (Products ranged from INR 100, 000 to INR 110, 000 with a turnover of 1.03 Cr)
Sports Proficiency
Represented the state of Maharashtra in the national football team twice between 1990 and 1991 and 1996 and 1997.
Played for Bombay Customs Team between 1999 and 2000.
Diploma in Mechanical Engineering - National Council Vocational Training, Ministry of Defense, Govt. of India, India * 1996
