Regional Facilities Management - Middle East, Africa & Turkey
The Coca-Cola Company
Total des années d'expérience :20 years, 0 Mois
1. Operate & maintain reliably productive and engaging workplaces to accelerate people and business performance across all sites in Middle East, Africa and Turkey (mix of owned & leased properties ~770, 000 sq. ft. / 71, 500 sqm.)
2. Oversee delivery of facilities and admin. services via specialist FM outsource vendor-partner, under a global integrated facilities management program.
3. Work with Sr. Real Estate Lead for EMEA & RFMs to ensure vendor partners deliver a quality service at expected levels and within prescribed budgets; conform with Company & local HSE regulations.
4. Key contributor to Incident Management & Business Continuity Planning
5. Leverage best practices to improve efficiency and effectiveness; align facilities and essential services plans to broader strategic objectives of associate engagement and creating a ‘great place’ to work.
6. Strategic Planning: Determine appropriate facilities & essential services structures to meet business requirements (e.g. outsourcing, in sourcing). Implement a life cycle management approach to facilities maintenance to ensure a predictable, sustainable and cost-effective replacement/renewal strategy.
7. Procurement & Financial Management: Analyse business needs and develop a purchasing strategy to ensure delivery against strategic objectives - includes financial analysis / DCF’s; age analysis; budget planning, spend tracking; office space planning, occupancy plan etc.; provide recommendations and data to enable decision making related to real-estate strategy - work collaboratively with a wide variety of cross-functional teams
8. Vendor Management: Full-cycle contract management including support in sourcing and on-boarding vendors (RFI / RFP, Tender Bids, Vendor Set-up / Registration on SAP, Contract Negotiation & Approvals, Purchase Orders on SAP & P2P cycle to ensure invoices are accurately paid out), vendor performance review
Responsible for a broad spectrum of activities from strategic operations management to daily facilities management, including Health, Safety and Environment (HSE) for MENA offices:
1. Management of Facilities & Administrative Services: Oversee daily operations and provide leadership to the facilities & administration team including the PRO, Receptionist & other contract staff; ensure service delivery at expected levels within prescribed budgets; conform with Company & local HSE regulations.
Business Continuity Planning (e.g. disaster recovery and emergency procedures).
Leverage best practices to improve efficiency and effectiveness; Align facilities and essential services plans to broader strategic objectives of associate engagement and creating a ‘great place’ to work.
2. Strategic Planning: Determine appropriate facilities & essential services structures to meet business requirements (e.g. outsourcing, in sourcing) & manage the function accordingly. Implement a life cycle management approach to facilities maintenance to ensure a predictable, sustainable and cost effective replacement/renewal strategy. Develop an on-going review of Company owned/leased buildings to ensure yields/returns are maximized. Perform on-going valuation of the assets to ensure that returns are market related.
3. Procurement & Financial Management: Analyze business needs and develops a facilities and purchasing strategy to ensure delivery against strategic objectives. This includes financial analysis / DCF’s; age analysis; planning for future development, office space planning etc.
Review and enhance the purchasing function (pay for performance; tender management; contract negotiation). Negotiate agreements with service providers which result in win/win solutions; monitor deliverables against agreements. Ensure agreements are renewed/ renegotiated in time.
Prepare & manage capital project budgets, operating & departmental budgets including variance reports.
Overall responsibility for the Purchase (Indirect buys) & Facilities Management functions (including Securtiy & HSE) at Robert Bosch - Middle East & Africa. Apart from Dubai, Robert Bosch has offices in Casablanca (Morocco), Saudi Arabia, Egypt and Qatar, Lebanon and Pakistan.
Indirect Purchasing 75%:25% Facilities Management
Responsibilities:
Developing and implementing local purchase process and strategies, in line with Central Directives.
Project lead for implementing all procurement-related P2P/ ERP Systems regionally and continuing to support end-users through training and trouble shooting, as regional key user.
Ensuring purchasing process compliance and minimizing exceptions / maverick buying
Work with internal audit team to identify potential loopholes and continuously improve the purchase process to minimize risk of fraud
Training & advising staff tasked with procurement in regional satellite offices
Sourcing multiple suppliers, obtaining & analysing quotes / bids; negotiating and contracting suppliers to execute companies requirements (including contract drafting)
Developing a compact, yet robust supplier base to ensure optimum delivery, leverage volume buying in negotiations and achieve savings
Limiting company’s liabilities and risks, by ensuring contract & purchase order terms do not include any unfavourable clauses
Rent negotiations and regular correspondence with landlord (Dubai Airport Free Zone Authority)
Planning and managing of indirect spends budget in coordination with Regional Finance Manager (capital assets as well as operational costs)
Managing Office facilities (e.g. office planning and set up, project management, purchasing of furniture and other office assets, etc) according to organization’s policy
Supervising maintenance service companies and ensuring they deliver as per SLAs
\{Took on a new challenge (promotion) within Johnson Controls & Global Communications to set up and manage a team for a new account - General Electric Co.\}
Responsible for "Go-Live" of integrated FM services delivery at UAE-wide offices of General Electric (GE); leading a team of about 25 (Johnson Controls & sub-contractor) employees and working with 15+ subcontractors & suppliers
-Overall responsibility for FM service delivery (hard services) at six UAE Federal Government Ministry Office Buildings spread across three sites, in Dubai - Ministry of Labour, Ministry of Social Affairs, Ministry of Public Works, Ministry of Education, Ministry of Justice.
-Liaise with Client Site Representatives on a regular basis, collect feedback on the works carried out by the technical teams and follow up on outstanding works, ensuring that these are completed within agreed time frames
-Drive the day-to-day site operations by managing two site supervisors and sub-contracted technical teams at each site
-Source specialist sub-contractors and negotiate sub-contracts for annual maintenance of a variety of equipment
-Source material and service providers/ vendors for various jobs not covered by annual maintenance contracts, assess all such quotations and arrange for approvals
-Liaise with the Johnson Controls UK Finance Team to ensure timely approval & payment of sub-contractor & supplier invoices
-JCGC MAXIMO Super user for the UAE Region - MAXIMO is a Computerized Maintenance Management System (CMMS) based on the IBM Tivoli Platform. - generate routine and preventive maintenance work orders for all sites, purchase orders, weekly and monthly reports using MAXIMO and capture all such data on the system.
Tenure: October 2006 - October 2008
Position: Commercial Assistant in Department of Foreign Affairs & International Trade, Gov. of Canada
Responsibilities:
Provide commercial assistance to Canadian companies, government departments, private organizations and associations under the direction of two Trade Advisors
Provide administrative assistance to the Trade Advisors and assist the Consul General & Vice-Consul in their daily tasks
Responsible for business development across sectors, in the state of Goa and individual sector responsibility for the Real Estate & Facilities Management sector, Consumer Products & Chemicals sector
Independently assist Canadian companies to: assess market prospects; establish key contacts; obtain information on local companies; organize business trips; solve urgent business or market access problems; and assess developments in the target market through face-to-face briefings
Manage a number of high-level official missions, events and visits, along with the trade team
Maintain and update the Consulate General’s contacts system, Commercial Division databases particularly TRIO and other computer programs
Tenure: June 2005 to October 2006
Position: Assistant Management Officer - Estates (Facilities)
Responsibilities:
Maintenance of 25+ properties of the mission; both office as well as residential premises
Liaison with contractors, society managers, local civic authorities & utility service providers
Drawing up work schedules for major projects, preparing tender/ contract documents, inviting quotations & analyzing the same
Adhering to British standards re. health & safety standards, pest control, air conditioning, electrical & plumbing works
Line Manager & Counter signing Officer for 12 members of staff - conducting periodic appraisals, preparing job profiles, screening & interviewing and motivating staff
Office Machinery Maintenance, inventory & cyclic replacement program
Procurement Officer which included working on the global P2P system - PRISM
Tenure: October 2003 to August 2004
Position: Executive, Italian State Tourist Board (ENIT), Tourist Visa Project, Italian Consulate
Responsibilities:
Accepting and scrutinizing Visa Application Forms, Passports and other documents for Tourist Visas and conducting cross-checks on details mentioned by applicants
Entering critical data into the global Visa System
Maintaining database of outbound travel agencies/ tour operators
Helping to promote Italy as a ‘Sole Tourist Destination’ through seminars and other business development projects
General office administration and overseeing the smooth running of the office
Liaising with various authorities - government, semi-government and private
~Distinction - 78% (Average aggregate percentage across 5 units) From CIPS Website: Diploma in procurement and supply A valuable management tool for those moving into junior and middle management procurement roles or those supervising the procurement function. It focusses on organisational procedures and processes including negotiation, planning, risk management and data analysis. Entry requirements - This is the highest entry point to our diploma qualifications and requires a minimum of at least two A-levels (or international equivalent) or a Certificate / Advanced Certificate CIPS qualification. Alternatively you need a minimum of two years' experience in a business environment. The CIPS Diploma in procurement and supply is a higher level qualification. It has been accredited by the Office of Qualifications and Examinations Regulator (OfQual) in the UK and appears on the Register of Regulated Qualifications. Please refer to http://register.ofqual.gov.uk The Diploma in procurement and supply consists of five compulsory units. All units are assessed individually using a range of assessment methods. Diploma in procurement and supply Qualification number: 600/6858/9 Unit Title: Contexts of procurement and supply D1 Business needs in procurement and supply D2 Sourcing in procurement and supply D3 Negotiating and contracting in procurement and supply D4 Managing contracts and relationships in procurement and supply D5
~ Graduated from the prestigious St. Xavier’s College, University of Mumbai