Afnan Alghamdi

Assisted visitors, directing to appropriate personnel, and
answered an average of 50 daily calls and emails providing
information to callers.
Notifying other workers of visitor arrival.
forward calls, take messages.
Enhanced positive first impressions to every visitor by keeping
reception area clean and organized.
Determined client's purpose for calling and directed them to
the appropriate staff member who could answer their
complaints, concerns or account-related questions.
Assembled information and produced documents and reports
and sent copies to appropriate parties.
Collected statistical information needed to produce special
reports.
Using a positive attitude at all times and responding quickly,
resolved customer complaints, concerns and other issues to
their satisfaction.

Sort, organize and maintain office records accurately.
Check all incoming material and categorize either on the basis
of content or alphabetically.
Inspect the filing section periodically to ensure records are
categorized properly and are being maintained in a good
condition.