Afreen Hasware

Provisioning secretarial support involving handling of top & confidential correspondences, document flow, screening telephone calls, conducting virtual meeting & webex, attending visitors and directing various queries to relevant departments, fixing appointments, meetings and keeping meetings calendar up-to-date, preparing synopsis of reports and presentations received from officers as well as preparing memos & invoices and MOM's. Taking dictation and formatting letters, managing independent correspondence, preparing presentation material for conferences & board meetings, placing & answering telephone calls & handling enquirers tactfully.

Key Result Areas:
Secretarial Functions
Provisioning secretarial support involving handling of top & confidential correspondence, document flow, screening
telephone calls, conducting virtual meeting & webex, attending visitors and directing various queries to relevant
departments; fixing appointments, meetings & keeping meetings calendar up-to-date, preparing a synopsis of reports
and presentations received from officers as well as preparing memos & invoices and MOMs
Taking dictation and formatting the letters; managing independent correspondence, preparing presentation material
for conferences & board meetings, placing & answering telephone calls & handling telephone enquiries tactfully
Operations Management
Arranging for necessary office stationary including purchase of material; managing large scale movement of stores &
ensuring optimum inventory control; negotiating with vendors, managing contracts for obtaining timely procurement
of materials at favorable terms
Managing marketing activities such as social media campaigns and other promotional activities
Highlights:
Supporting 20 including Directors and Senior Managers; ensured effective management of the day to day business,
best use of time and handover of all key information to make key decisions
Represented company in GITEX Technology Week 2015 Dubai
Organized events singlehandedly, as well as offering to volunteer helping out team members in events
Drew plans to share any complex tasks which are time permitting; proactively engaged with and assisted with work
requirements
Performed correct filing of tasks & supporting materials for transparency in business, meet due diligence obligations
and promote security in our business relationships
Diligently managed AMC Contract, Tenders/Contract Mgt.
Gained expertise in In-house CRM at KPMG and Microsoft CRM to manage and maintain customer relationships,
track engagements and sales, and deliver actionable data-all in one place

Successfully worked under pressure and met deliverables timelines
Analyzed company's office supply expenditures and negotiated new terms to save cost per ream of copy paper
through the Go-Paper Initiatives; also saved on ink and toner costs
Improved the quality and standard of appointments allowing the sales force to increase company sales
Sales Administrator -Coordination (Government and Enterprise)
Highlights:
Provided quick & efficient response to all in-coming sales enquiries, by telephone, fax & email, and preparing
brochures as & when required
Supported executive in managing schedules, sales document & proposals, maintained strategic relationships with
customers and generated sales related reports for management; converted Lead prospects into sales: conversion rate
of qualified leads