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AFSIYA MS, Associate Manager - Programs

AFSIYA MS

Associate Manager - Programs·SLK Software Pvt Ltd

Kuwait

Master's degree, Human Resources

Work experience

Total years of experience: 3 years, 3 months

Associate Manager - Programs

May 2021 - December 2023

SLK Software Pvt Ltd

Bengaluru, India

May 2021 - December 2023

Viva Roll Out Managed the rollout of Viva programs across the entire organization, fostering employee engagement with a new suite of collaboration tools Led a pilot program with a sample group to test Viva functions and encourage early adoption Identified and empowered employee champions to lead different Viva programs, building a network of internal advocates Led the creation and management of the companys Viva Engage platform, fostering a vibrant online community for employee communication Established targeted communication groups for various needs, including company events, mental health resources, yoga sessions, employee engagement initiatives, referral programs, and internal job postings Maintained open communication with the Microsoft team through weekly meetings, ensuring alignment and securing support for successful implementation

Skill Enhancement and Employee Diversity (SEED) Program Spearheaded the SEED program launch, a strategic initiative designed to attract women returning from career breaks, leveraging targeted social media campaigns to raise awareness Exceeded hiring goals by 10% in the first month, closing a critical talent gap in diversity acquisition Managed a team to design a compelling program with L&D and TA, equipping participants with relevant skills and attracting qualified candidates Monitored program effectiveness through data and feedback, ensuring a smooth onboarding process and continuous program improvement

Design and implementation of a Diversity, Equity &Inclusion (DE&I) initiative Led a data-driven DE&I initiative, resulting in actionable strategies to build a more inclusive employer brand Performed extensive market research on DE&I best practices, analyzing trends and identifying key employee needs Utilized focus groups (100+ employees) and in-depth interviews (30+ female leaders) to understand key drivers of attrition, particularly among target demographics
Delivered presentations with insights and data analysis, securing leadership buy-in for tackling identified challenges Proposed and implemented recruitment, mentorship, and retention programs aligned with employer branding goals and organizational objectives Partnered with key stakeholders (People Function, Talent Acquisition) to execute effective DE&I hiring strategies, building a more diverse talent pipeline

Policy Governance Led a comprehensive audit of over 90 policies, identifying areas for improvement and ensuring alignment with organizational goals Streamlined and modernized policies, eliminating repetitive and outdated content for enhanced clarity and communication effectiveness Researched industry best practices to inform innovative policy enhancements, ensuring the organization remains competitive and relevant Partnered with legal advisors to ensure compliance and collaborated across departments to facilitate smooth policy implementation Continuously monitored policy implementation and conducted regular evaluations to measure their effectiveness and impact

Company industry:
IT Services

Associate Manager – HR Programs (HR Business Partner & HR Operations)

January 2021 - December 2023

SLK Software Pvt Ltd

Bengaluru, India

January 2021 - December 2023

Recruitment, Talent Acquisition & Onboarding
• Championed talent management and development efforts, consistently maintaining a 90%+ resource utilization rate
and an 80% H1B visa utilization target.
• Partnered with the Talent Acquisition team to support recruitment for technology roles, providing insights and
guidance that led to efficient recruitment processes with diverse hiring panels.
• Monitored new hire onboarding and ensured smooth integration, maximizing contribution and minimizing bench
time; managed fresher hiring to build a strong entry-level talent pipeline.
• Forecasted headcount requirements based on business plans, ensuring a talent pipeline aligned with workforce
growth across accounts.

Company industry:
IT Services

Marketing Intern

April 2020 - June 2020

Cummins India

Pune, India

April 2020 - June 2020

E-commerce Market Research for Cummins Distribution Spearheaded a comprehensive market research project to evaluate the feasibility of an e-commerce channel for the Cummins Distribution Business Unit Conducted a benchmarking study of the top 3 Indian e-commerce players in the industrial parts and equipment sector, alongside global Cummins e-commerce initiatives Utilized conjoint analysis to assess the online purchasing preferences of customers, channel partners, and internal stakeholders Analyzed customer, channel partner, and stakeholder verbatim feedback using word cloud creation, identifying key themes and areas of focus Championed the development of an integrated e-commerce ecosystem encompassing parts, service, payments, and dealer support, fostering a seamless customer experience Identified the importance of a robust returns policy to attract customers and build trust in the online channel

Company industry:
Automotive Manufacture

Education

Indian Institute of Management

April 2021

April 2021

Master's degree, Human Resources

India

Nirmala College

March 2018

March 2018

Bachelor's degree, Finance

India

Skills

Diversity Strategy
Expert
Diversity Strategy
Expert
Data Analysis
Expert
Data Analysis
Expert
Program Management
Expert
Program Management
Expert
Policy Design
Expert
Policy Design
Expert
Talent Management
Expert
Talent Management
Expert
EMPLOYEE ENGAGEMENT
Expert
EMPLOYEE ENGAGEMENT
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MENTAL HEALTH
Expert
MENTAL HEALTH
Expert
CLOSING (SALES)
Expert
CLOSING (SALES)
Expert
DATA ANALYSIS
Expert
DATA ANALYSIS
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
MARKET RESEARCH
Expert
MARKET RESEARCH
Expert
MENTORSHIP
Expert
MENTORSHIP
Expert
POLICY GOVERNANCE
Expert
POLICY GOVERNANCE
Expert
BUSINESS PARTNERING
Intermediate
BUSINESS PARTNERING
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPONENT SERVICES
Intermediate
COMPONENT SERVICES
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
POLICY DEVELOPMENT
Intermediate
POLICY DEVELOPMENT
Intermediate
POWER BI
Intermediate
POWER BI
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate

Languages

English

Intermediate

Malayalam

Expert

Hindi

Expert

Arabic

Expert

Training and Certifications

Certifications
Digital Marketing Course
Certification in Brand Management –