Afzal Ali, VIP Butler

Afzal Ali

VIP Butler

Independent Food Company

Location
India - Mumbai
Education
Diploma, Front Office Operation
Experience
7 years, 9 Months

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Work Experience

Total years of experience :7 years, 9 Months

VIP Butler at Independent Food Company
  • United Arab Emirates - Dubai
  • October 2021 to October 2022

Worked in Expo 2020 Dubai at Saudi Pavilion as VIP Butler

Executive Butler at Alothman Holding
  • Saudi Arabia - Dammam
  • December 2018 to December 2019

Coordinate activities of household employees engaged in cooking, cleaning, and also related domestic duties.
Provide oversight of all household activities assuring timely and high quality completion of all tasks.
Supervise the work of contractors, service people, artisans, and all other household and non-household employees assuring the best quality of work, and adherence to all household standards and expectations.
Responsible for every day needs from wardrobe to catering for the employer.
Overseeing the service of all catering from breakfast to dinner.
Set table, direct workers in serving meals, or personally serve them.
Work closely with the chef & housekeeping ensuring that the FAMILY COMFORT is kept to highest standards.
Perform other services as requested: Answer telephone, deliver messages; Receive, greet and announce guests; Care of fine furnishings; Care and inventory of artwork and antiques.
Oversee general maintenance of palace in conjunction with service providers, ensuring property is maintained in perfect standards
Provide leadership and good example of the utmost in professional service standards.
Train both by example, and through tutoring to any and all household employees.
Arrange for entertainments, and social activities as requested.
See to all details of moving of house.
Perform shopping and errands in accordance with employer's guidelines.
Make travel vacation and lodging arrangements.
Pack and unpack travelers' luggage.
Recruit, interview, and refer to employer's approval all recommended household staff. Discharge all unsatisfactory staff.
Maintain records of Pantry Book Primary Phone Numbers Employer's
Processing Habits Personal Habits Medications in house
Perform all other miscellaneous tasks as requested by employer or, guests as confirmed by employer.

Guest Service Supervisor at M. H. Alshaya Company
  • United Arab Emirates - Dubai
  • June 2016 to August 2018

Oversee all front and back of the house restaurant operations
Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
Maintain quality control for all food served
Analyze staff evaluations and feedback to improve the customer’s experience
Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
Oversee health code compliance and sanitation standards
Seek ways to cut waste and decrease operational costs
Generate weekly, monthly, and annual reports
Train new employees and provide ongoing training for all staff
Attend quarterly P&L meetings

Butler at Al Madina Suites
  • Qatar - Doha
  • July 2013 to March 2015

Coordinate activities of household employees engaged in cooking, cleaning, and also related domestic duties.
Provide oversight of all household activities assuring timely and high quality completion of all tasks.
Supervise the work of contractors, service people, artisans, and all other household and non-household employees assuring the best quality of work, and adherence to all household standards and expectations.
Responsible for every day needs from wardrobe to catering for the employer.
Overseeing the service of all catering from breakfast to dinner.
Set table, direct workers in serving meals, or personally serve them.
Work closely with the chef & housekeeping ensuring that the FAMILY COMFORT is kept to highest standards.
Perform other services as requested: Answer telephone, deliver messages; Receive, greet and announce guests; Care of fine furnishings; Care and inventory of artwork and antiques.
Oversee general maintenance of palace in conjunction with service providers, ensuring property is maintained in perfect standards
Provide leadership and good example of the utmost in professional service standards.
Train both by example, and through tutoring to any and all household employees.
Arrange for entertainments, and social activities as requested.
See to all details of moving of house.
Perform shopping and errands in accordance with employer's guidelines.
Make travel vacation and lodging arrangements.
Pack and unpack travelers' luggage.
Recruit, interview, and refer to employer's approval all recommended household staff. Discharge all unsatisfactory staff.
Maintain records of Pantry Book Primary Phone Numbers Employer's
Processing Habits Personal Habits Medications in house
Perform all other miscellaneous tasks as requested by employer or, guests as confirmed by employer.

Front Office Assistant at Hotel Hyatt
  • India - Delhi
  • November 2011 to May 2013

Education

Diploma, Front Office Operation
  • at Royal Institute of Hotel Management
  • July 2009

Specialties & Skills

Microsoft Office

Languages

English
Expert
Arabic
Intermediate
Hindi
Expert

Training and Certifications

Appreciation Award (Certificate)

Hobbies

  • Interacting with new people, Travelling, Cooking, Photography, Nature
    Awarded as the Team Member Of the Month