Administrative Coordinator
Emergency Operations Center EOC/WHO
Total years of experience :11 years, 5 Months
Assist in handling all administrative function and smooth running of the team.
Assist in handling all HR process, data capturing in connection with the stipulated policies to facilitate effective service delivery.
Develop a Mailing list and maintain an effective management information system for timely and accurate management decision process.
Focal person for the Point of Entry team (POE) in attending to comments, enquiries, coordinating interviews for my Team lead and other team members.
Assist in the development of the point of entry teams work-plan and SOP for Air, Land and Sea ports for the screening of all passengers .
Provide support materials and mobilize resources to develop staff skills for enhanced performance towards achieving the organizational goal.
Handle procurement matters; oversee facilities of general office administration and setting -up new emergency offices.
Prepared weekly reports in power-point for presentation at review meetings.
Coordinate the roles of all support staff at the Airport, land borders and seaports.
Provide training materials and participate in sensitization programs for communities, organizations and religious gatherings.
Provide Screening forms to Airlines, Ships and vehicles., to be filled by their passengers at entry and exit points.
Assist in maintaining and adopt operational procedures in order to manage HR administration flow and operations in terms of personnel organization.
Handle all human resources matters including manpower planning, recruitment, training and compensation and performance management
Establish and implement a robust HR process, policies and practices to facilitate effective service delivery.
Develop and maintain an effective management information system for timely and accurate management decision process.
Design and implement employee-training programs to develop staff skills for enhanced performance towards achieving the organizational goal.
Handle procurement matters; oversee facilities of general office administration.
Maintain and adopt operational procedures in order to manage HR administration flow and operations in terms of personnel organization, leave, Medicare, processing appraisals and ensuring compliance to government regulations.
Supervising Employees, ensuring that they perform their job duties correctly, arriving on time and working efficiently.
Establish and implement a robust HR process, policies and practices to facilitate effective service delivery.
Develop and maintain an effective management information system for timely and accurate management decision process.
Design and implement customer service employee-training programs to develop staff skills for enhanced performance towards achieving the organizational goal.
Effectively meeting goals in customer service; primarily in putting the customers first, and achieving positive feelings about the company by the general public.
Ensuring that all sales opportunities are recognized when dealing with customers and always try to sell more products.
to the MD
Handles calls and effectively manage the Director’s calls, emails, meetings/ appointments.
Responsible for scheduling meetings for the Directors, and securing the necessary venues or offices, along with providing hospitality service arrangements as appropriate.
Compose and distribute inter-departmental memorandums( e-mails) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality
Established and maintains electronic records management system for all incoming and outgoing correspondence.
Make travel arrangements, hotel reservations for the Managing Director.
Post Graduate Diploma in Management ( Merit)
Ordinary National Diploma in Business Administration