Solution Engineering .
Arabian Advanced System
Total years of experience :14 years, 3 Months
Technical services for installation, maintenance & upgrade of library software: Symphony of SirsiDynix.
Technical services for installation, maintenance & tuning of 3M RFID library system.
Conduct demonstrations and training on various e-Library system products
Responsible in installation, modification, maintenance support in e-Library systems
Provides superior technical assistance/customer service to clients on the products
Maintains and secure systems knowledge and solution products
Assist in new product and actively work with the clients on product upgrades
Technical services for installation, maintenance and upgrade of library systems : Symphony SirsiDynix .
Software customization and testing and quality assurance.
End users technical support .
Responsible on hardware and system troubleshooting
Responsible for technical services like installation, maintenance & tuning of 3M RFID library
security systems, 3M RFID Tags programming
Support all 3M product include: Self-Check systems, 3M Workstation, 3M Security Gate
RFID / EM tags
Supports OCLC installation, modification and troubleshooting
Managing E-resources : e-journals, Databases, e-books etc.
Managing off-campus access system using EzProxy.
Managing SerialsSolution including Summon, 360Link resolver, A-Z list.
Provide support on databases related installation and troubleshooting
Provides on-site and remote troubleshooting for the clients
Install and configuration Interior and immigration systems
Supports all computers and systems in our offices with our network
Serves as Engineer of technical support in Fujairah, Khorfakan and Dibba Fujairah
Responsible for all Eastern Region Area immigration
Managed the email system and ensuring the appropriate level of Security system protection.
Worked in FA (Fujairah International Airport) as support Engineer for e-Service System.
Performs Introduction to Oracle 10g rules
Performs Introduction with Oracle SQL and statements
Serves as system administrator at the Amiri court of immigration Systems
Responsible for the e-Service System for free zone.
installs Barcode Reader HW fully to all computers
Provides all Fuj-seaPort computer and systems
Provides assistance with end user software problems.
Responsible for the system at the Emirates Identity Authority (EIA)
Fix all technical problems of EIA like making updates, troubleshooting and install the system in typing center (Tasheel Co, Al-Mostanad Co )
Troubleshoot problems in the bar-code and repair in a suitable time.
Installs and configures new computer systems.
Provides hardware maintenance Printers, Modem, Microchips and Computers.
Conducts training sessions
Repair all hardware problems within work environment
