Operations Manager
Sheta & Saif
Total des années d'expérience :10 years, 4 Mois
Profound knowledge of managing large-scale warehouse distribution systems.
Direct supervision of 2+ supervisors and 40+ associates.
Solid knowledge of lean principles and techniques to maximize customer value.
Profuse knowledge of product handling practices and inventory movement
Amazing communications and organizational abilities.
Participated in team-building activities to enhance working relationships.
Oversees all shift shipping, receiving, maintenance, and WMS functions. Assists in creating a strong work team and helps resolve employee relations issues.
Reviews budget on a monthly basis to determine shift adherence; assists in development of budget for shift functions.
Received and processed stock into inventory management system.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Offered friendly and e
fficient service to all customers, handled challenging situations with ease.
Eliminated downtime and maximized revenue by providing top project quality control.
Drove operational improvements which resulted in savings and improved profit margins.
Adhered to social distancing protocols and wore mask or face shield at all times.
Handled day-to-day shipping and receiving overseeing more than 1200 packages per day.
Directed logistics operations, including shipping and receiving of wide range of products daily.
Prepared updated shipment reports for executives and clients.
Provided updates on critical shipments to corporate departments and customers.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Planned team-building exercises to increase employee performance and job satisfaction.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Delivered feedback to decision-makers regarding employee performance and training needs.
Propelled continuous improvements and strategically capitalized on current market trends.
Cross-trained existing employees to maximize team agility and performance.
Accomplished multiple tasks within established timeframes.
Conducted monthly inventories of raw materials and components on work floor.
Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
Organized warehouse space and planned layouts to allow for maximum storage capabilities.
Directed shipping and receiving of wide range of products daily.
Handled day-to-day shipping and receiving overseeing more than 2000 packages per day.
Handling full unit of IKEA for delivery and assembly.
The objective is to manage all operational activities and deliver service quality performance in conformance with the IKEA Contract Standards, ensuring a professional image is presented, whilst reviewing, establishing cost against agreed Budget Targets are within the frame work of cost management to achieve overall profitability.
Running a complete unit with 100 staff on a daily basis.
Identifies project requirements by interviewing customers; analyzing operations; determining project scope, documenting results, preparing customer contracts.
Supervise everyday working of department operating process and increase efficiency of workers for various growth oriented programs.
Maintain and provide efficient backup to supply department and ensure achievement of all internal and external needs.
Provide training to workers and provide upgrade to various technical skills.
Analyze and identify all performance related issues and ensure appropriate steps to prevent loss.
Administer all indoor performance in department through efficient coaching and monitoring.
Prepare and maintain employee attendance records and provide feedbacks to employees on same.
Develop plans and supervise various departmental meetings and participate in various growth based campaigns.
Analyze and ensure better result to fulfill all business requirements.
Prepare regular reports, perform audit on various operations and evaluate processes as per business requirements.
Analyze all opportunities and recommend ways to improve efficiency and reduce costs.
Supervise effective compilation and collection of information and data to enhance growth.
Monitor all administrative functions as per requirement.
Ensure compliance with applicable laws and company policies.
Supervise receipt of all shipments.
Process receiving, discrepancy, and damage reports as needed.
Maintaining high standards of materials handling.
Ensuring stock levels are managed and controlled effectively.
Ensuring compliance with all Health and Safety regulations.
Making sure that all freight receipts and deliveries are carried out in time.
Leading, motivating, training and developing staff.
Ensure all product orders are shipped to customers in a timely manner.
Plan warehouse layout and space requirements in order to prevent loss or Damage, and to achieve full warehouse optimization.
Conduct periodic spot-checks of inventory levels, supplies, or equipment.
Ensure timely and accurate communication of information that affects service quality.
Undertake on site work inspections with D&A teams on random basis, thus ensure that all works undertaken reflects professionalism and adhere to customer's satisfaction.
To manage coordinate and facilitate Delivery and Assembly tasks as required and delivering solutions effectively.
