Process Execution Executive
Swire Shipping
مجموع سنوات الخبرة :2 years, 7 أشهر
• Responsible for end-to-end logistics operations for both export and import shipments, ensuring smooth flow and timely delivery.
• Dangerous goods Customs Port Documentation for Country Australia, New Zealand, China, Singapore, Fiji, PNG, and Nauru.
• Create and manage bookings with meticulous attention to detail, incorporating buy and sell rates for optimal pricing strategies.
• Coordinate closely with shipping lines to ensure timely container release orders, meeting strict turnaround times.
• Expertly handles hazardous shipments, securing necessary approvals and ensuring compliance with safety regulations.
• Liaise efficiently with transportation departments and customers to facilitate smooth container loading processes.
• Proactively follow up with customers for essential export documents, including Bill of Lading and shipping instructions.
• Collaborate with documentation departments to ensure seamless customs clearance and inspection procedures.
• Update customers regularly on shipment details, including vessel schedules and estimated times of departure and arrival.
• Send pre-alerts to destination agents and diligently follow up until consignees receive delivery orders.
• Act as a primary point of contact for new client inquiries, representing the business professionally.
• Resolve problems and issues promptly, ensuring minimal disruptions to logistics operations.
• Work closely with sales and marketing teams to drive sales initiatives and capitalize on business opportunities.
• Mentor and train junior staff members, fostering a culture of continuous learning and development.
• Maintain accurate administrative and IT records, ensuring compliance with organizational standards.
• Motivate the team to uphold high standards and meet performance targets, fostering a culture of excellence and achievement.
I have 2 years work experience in Customer Service ( Port DG Documentation and Import / Export reconciliation for Australia, New Zealand, Singapore, China, Fiji and PNG.)
- Supply Chain Management - Multi Modal Transportation - Warehouse Management - Inventory Management - Network integration Management - Management in Logistics & Logistics - Business Communication & Organizational Behaviour