Senior Sales consultant
Burberry
Total years of experience :8 years, 7 Months
" Ensure clients receive a warm genuine welcome to Maison Burberry.
" Engage customers in short dialogue to determine their purchasing need.
" Escort or direct customers to the correct aisle or shelf that holds their choice of products.
" Provide customers with product informations and demonstrate product features.
" Show the client you value them, reinforce ties and build up relationships for the future.
" Create a lasting impression; Share your passion for Burberry, Invite client to leave contact details.
" Respect Burberry Brand standards in terms grooming and behavior.
" Ensure that shelves are stocked properly all items well arranged.
" Guide customers through the payment procedure by taking cash or processing credit cards.
" Handle refunds and exchanges and associated paperwork.
" Responding to customer feedback and passing on any suggestions to senior managers.
" Order low stocks and make sure that newly delivered stock is placed on shelves appropriately.
" Attach price tags to each item and make sure that they reflect updated price information.