Ahmad Abukhlif

IICS is a Saudi Arabian-based company, part of the reputable Abunayyan Holding. We are headquartered in Al Khobar, with branch offices in Riyadh, and Jeddah. We support countrywide through our main Al Khobar office.

Responsibilities:

•Serve as the main point of contact in all matters related to client concerns and needs.•Build and strengthen client relationships to achieve long-term partnerships.

•Maintain accurate client records, keeping track of any contract updates and renewals.

•Motivate the other sales members and work with other internal teams to develop strategic marketing plans andensure KPIs are being met.

•Develop a thorough understanding of our products and service offerings to better upsell and cross-sell toclients.

•Handle inquiries and requests from customers and address their needs.

•Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.

•Meet regularly with other team members to discuss progress and find new ways to improve business.
•Make reports to senior leaders, such as: Sales Forecast, Sales Pipeline, Deals won and Deals lost, Pending RFQ’s and Business Plan for the organization.

•Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.

•Proficiency with success factor and customer relationship management software, such as: Salesforce.

•Build and maintain strong, long-term relationships with key clients and stakeholders.

•Collaborate with pre-sales, engineering, and product teams to design and present optimal solutions.
•Excellent communication, negotiation, and relationship management skills.

•Lead the end-to-end sales process, from lead generation and qualification through proposal development, negotiation, and closing.

•Maintain up-to-date knowledge of the company’s product portfolio, technology trends, and industry regulations.

•Understand client business objectives and recommend solutions that align with their goals. Customize offerings and demonstrate the value of our products and services.

• Serve as the main point of contact in all matters related to client concerns and needs.
• Build and strengthen client relationships to achieve long-term partnerships.
• Maintain accurate client records, keeping track of any contract updates and renewals.
• Motivate the other sales members and work with other internal teams to develop strategic marketing plans and ensure KPIs are being met.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
• Handle inquiries and requests from customers and address their needs.
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
• Meet regularly with other team members to discuss progress and find new ways to improve business.
• Make reports to senior leaders, such as: Sales Forecast, Sales Pipeline, Deals won and Deals lost, Pending RFQ’s and Business Plan for the organization.
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
• Proficiency with success factor and customer relationship management software, such as: Salesforce.
• Build and maintain strong, long-term relationships with key clients and stakeholders.
• Collaborate with pre-sales, engineering, and product teams to design and present optimal solutions.
• Excellent communication, negotiation, and relationship management skills.
• Lead the end-to-end sales process, from lead generation and qualification through proposal development, negotiation, and closing.
• Maintain up-to-date knowledge of the company’s product portfolio, technology trends, and industry regulations.
• Understand client business objectives and recommend solutions that align with their goals. Customize offerings and demonstrate the value of our products and services.

• Design & Development of various Control systems.
• Programming using 5 different Languages.
• Good knowledge in Electrical Control panels Installation / Troubleshooting.
• Installation & Commissioning of various Control systems.
• Preparation of Bill of material for Projects.
• Ability to read electrical drawings and P&ID.
• Selection to match the specification, configuration and start-up and site testing commissioning for Softstarter using Siemens, Mitsubishi and GE.
• Selection to match the specification, configuration and start-up and site testing commissioning for PLC's using Siemens, Mitsubishi, Allan Bradley and Phoenix Contact.
• Selection to match the specification, configuration and start-up and site testing commissioning for SCADA using Siemens, Mitsubishi, Allan Bradley and Phoenix Contact.

• Follow sales lead for services and projects.
• Achieve assigned sales target as advised by the sales manager.
• Open new channels in remote regions.
• Provide timely feedback and report on projects status to the sales manager.
• Maintaining record of all the sales activities and projects status.
• Work with the biding / technical team to provide a cost-effective solution.
• Provide monthly sales forecast.
• Provide market intelligence to the management.
• Follow the consultants for products approval.

I have undertaken a summer placement as in design and project execution for national fire safety
equipments - which involves in being creative to provide the group members in proceeding imaginative
thoughts and achieving the project before the deadline. I have managed to demonstrate high degree of
self-reliance, working under pressure, leadership, attention to details, and the ability to deal with different
situations in a calm and tactful manner.