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Ahmad Al Ali, Passenger Service Agent and Special Service Officer

Ahmad Al Ali

Passenger Service Agent and Special Service Officer·Middle East Airlines Air Liban MEA

Lebanon

Master's degree, MBA Business Management

Work experience

Total years of experience: 18 years, 11 months

Passenger Service Agent and Special Service Officer

May 2018 - Present

Middle East Airlines Air Liban MEA

Beirut, Lebanon

I found this job using Bayt.com

May 2018 - Present

Greeting passengers and checking their tickets and passports
 Asking security questions, allocating seats and giving out boarding cards and luggage labels
 weighing luggage and charging the passenger extra if the luggage is overweight
To ensure a high level of customer service is provided to all passengers with reduced mobility.
 Assist passengers with reduced mobility from the terminal entrance or vehicle drop off point to the check in area, security checks and departure gates until s/he is boarded. Report any accidents or incidents to the shift supervisor.
 Work closely with shift supervisor to ensure a smooth process for all Wheelchair passengers
 To be available to assist all UM to and from the aircraft and connect the UM with the guardian or parent as per the procedures.
Company industry:
Airlines
Job role:
Hospitality and Tourism

Sales Representative

January 2016 - February 2018

BigDeals Mall

Beirut, Lebanon

I found this job using Bayt.com

January 2016 - February 2018

Greeting customers, helping them find items in the store.
 Provide customers with information about items, and Ringing up purchases
 Sells items such as office supplies, apparel and computers.
 Answering customer’s questions, and resolving problems.
 Informing customers about product availability and product prices.
 Check for stock at other branches or order requested stock for customers
Company industry:
Retail & Wholesale
Job role:
Sales

Document Controller and Archivist Officer

November 2015 - January 2018

lebanese Ministry of finance -

Beirut, Lebanon

November 2015 - January 2018

-Responsible for assembling, cataloging, preserving, and managing valuable collections of
official documents issued by Lebanese Ministry of finance.
 Ensure that all the required supporting Documents attached with the invoice and Notify relevant
person in case of any missing document.
 Prepare and follow up with log department the shipping of all supporting documents on monthly
basis to the coordination.
 Sorting, storing and retrieving electronic and hard copy documents.
 Creating Database and indexing. Scanning paper documentation and electronic archiving.
Company industry:
Economics & Financial Consulting
Job role:
Administration

Purchasing Officer

June 2011 - August 2015

Achour holding

Beirut, Lebanon

June 2011 - August 2015

 Compare and evaluate offers from suppliers.
 Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals.  Handle all Field office Requests PRF, PO, contract and Payment voucher with proper track and filling system outcomes.
 Track orders and ensure timely delivery.
 Review quality of purchased products.
 Enter order details (e.g. vendors, quantities, prices) into internal databases.
 Maintain updated records of purchased products, delivery information and invoices.
Company industry:
Civil Engineering
Job role:
Purchasing and Procurement

Admission Clerk/Data Entry

February 2007 - April 2011

zahraa hospital

Beirut, Lebanon

February 2007 - April 2011

Prepare information for billing and medical records, doctors, nurses, patients and family
member.Verify data and correct data where necessary.
 Recorded patient information such as patient name/address, physician to prepare medical records
for patients.
 Collected personal and insurance information from patient; reviewed data and performed
accurate and timely data entry.
 Scan documents and print files, when needed.
 Keep information confidential and comply with data integrity and security policies
Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Education

Lebanese University LU

September 2019

September 2019

Master's degree, MBA Business Management

Lebanon

GPA (point): 3 out of 4

GPA (point): 3 out of 4

MBA Master 1

BAU - Beirut Arab University

September 2015

September 2015

Bachelor's degree, Banking and Finance

Lebanon

GPA (percentage): 85%

GPA (percentage): 85%

Degree Good
View attachment

jamil rawass school

July 2011

July 2011

High school or equivalent, Lebanese Bachelor Bac2

Lebanon

GPA (percentage): 89%

GPA (percentage): 89%

SE
View attachment

Skills

Banking Domain
Expert
Banking Domain
Expert
Accounting
Expert
Accounting
Expert
Finance
Expert
Finance
Expert
Purchase Agreements
Expert
Purchase Agreements
Expert
Financial Data
Expert
Financial Data
Expert
swimming, walking, reading,horse riding,football, socializing with family and friends
Intermediate
swimming, walking, reading,horse riding,football, socializing with family and friends
Intermediate
communication skills
Expert
communication skills
Expert
computer skills
Expert
computer skills
Expert
financial programs such as SAP -ORACLE - RAPID
Intermediate
financial programs such as SAP -ORACLE - RAPID
Intermediate
programs and communications
Intermediate
programs and communications
Intermediate
computer
Expert
computer
Expert
Finance
Expert
Finance
Expert
Accounting
Expert
Accounting
Expert
Purchase Agreements
Expert
Purchase Agreements
Expert
Banking Domain
Expert
Banking Domain
Expert
Financial Data
Expert
Financial Data
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Training
lebanon , airport
MEA MIDDLE EAST AIRLINES
Aug 2015

Hobbies

  •  Football, Reading, Solving puzzles, Horse riding, walking, and swimming.  Socializing with friend