Ahmad Alaref, salesmen

Ahmad Alaref

salesmen

Al Twaijri EST

Location
Saudi Arabia - Jeddah
Education
Master's degree, Computer Networking
Experience
9 years, 5 Months

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Work Experience

Total years of experience :9 years, 5 Months

salesmen at Al Twaijri EST
  • Saudi Arabia - Jeddah
  • My current job since May 2021

▪ Tasks:
• Advising & serving customers.
• Processing payments.
• Assisting customers in order to help them find what they need.
• Ensuring stock levels are well maintained.
• Providing customers with information on pricing and product availability.
• Handle refunds, returns and exchanges with a focus on timeliness and customer service. • Provide recommendations based on customer’s stated preferences, needs and desires.

ICT Project Manager at Global Smart Systems
  • Saudi Arabia - Jeddah
  • November 2019 to October 2020

▪ Tasks:
▪ Determine and define project scope and objectives.
▪ Predict resources needed to reach objectives and manage resources in an effective and efficient
manner.
▪ Prepare budget based on scope of work & resource requirements.
▪ Track project costs in order to meet budget.
▪ Develop and manage a detailed project schedule & work plan.
▪ Provide project updates on a consistent basis to various stakeholders about strategy, adjustments,
and progress.
▪ Manage contracts with vendors and suppliers by assigning tasks and communicating expected
deliverable.
▪ Utilize industry best practices, techniques, and standards throughout entire project execution.
▪ Monitor progress and make adjustments as needed.
▪ Measure project performance to identify areas for improvement.

it network project manager at Emdad Control for Security System Eat
  • Saudi Arabia - Jeddah
  • February 2019 to May 2019

▪ Tasks:
▪ Maintain network diagrams and documentation for design and planning of network systems.
▪ Ensure that all projects are delivered on-time, within scope and within budget, followed by
preparing and submitting project related documents/reports and collecting the payment from the
respective clients.
▪ Install and configure network hardware, Implementing, & test network protocols at customer sites.
▪ Provide technical support to solve network issues, install and configure network operating systems,
and maintain network server and devices at customer sites.
▪ Manage the WAN, LAN & Wireless, architecture, protocols and CCTV configurations.

account manager at SamaWave for IT Solutions
  • Saudi Arabia - Jeddah
  • September 2018 to November 2018

▪ Tasks:
▪ Generate sales among client accounts, including upsetting and cross-selling.
▪ Operates as the point of contact for assigned customers.
▪ Makes sure clients receive requested products and services in a timely fashion.
▪ Communicates client needs and demands to employer company.
▪ Manage projects within client relationships, working to carry out client goals while meeting
company goals.
▪ Identifies opportunities to grow business with existing clients.
▪ Coordinate with staff members working on the same account to ensure consistent service.
▪ Collaborates with sales team to reach prospective clients.
▪ Keep records of client transactions.
16/

Network Engineer at ARIES TELECOMS (M) BERHAD
  • Malaysia
  • May 2016 to January 2018

24/7 Network Engineer at NOC Department
▪ Tasks:
▪ Monitor network performance, capacity and availability.
▪ Support implementation of network infrastructure.
▪ Identify, diagnose and resolve network problems.
▪ Assist in preparation of proposals and solutions.
▪ Create and maintain documentation for all implemented networks and service calls.
▪ Provide customer support services as and when required.
▪ Follow escalation process and work hand in hand with field technical team.
▪ Document trouble resolutions via trouble ticket system.

Network Engineer at Wadi Barada EST
  • Saudi Arabia - Jeddah
  • September 2010 to September 2012

▪ Network Engineer.
1- Network Support.
2- Network Technical.
▪ C/C++ Developer.

Software Engineer at Soft Tech
  • Egypt - Alexandria
  • August 2009 to July 2010

▪ Software Engineer.
1- Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its
performance.
2- Consult with customers about software system design and maintenance.
▪ Software Technical.
1- System Repair.
2- Test Technician.

Education

Master's degree, Computer Networking
  • at Limkokwing University of Creative Technology (LUCT).
  • December 2015
Bachelor's degree, Engineering Networking & Communications
  • at Al-Yemenia University
  • June 2009

Specialties & Skills

Subnetting
User of NMS ( BTI, ADVA FSP, Nagios, PRTG, Cacti ).
TCP/IP , UDP.
ADVA SFP
Troubleshooting tools ( Route, Path ping, PuTTY, Ipconfig, Subnet & IP Calculator, Speedtest.net/pin
Operating Systems: Ubuntu, Kali Linux, Windows, Mac OS.

Languages

English
Expert
Arabic
Expert

Training and Certifications

English (Training)
Training Institute:
ELS Language Center
Date Attended:
April 2013
CCNA (Training)
Training Institute:
Arab Academy for Science, Technology & Maritime Transports
Date Attended:
March 2010
Duration:
60 hours

Hobbies

  • Mosaics, Fine Arts, Drawing, Personal Gym Trainer, Football, Hiking, Mountain Claimbing.