Branch Manager & Assistant Vice President
Meezan Bank Ltd
مجموع سنوات الخبرة :16 years, 11 أشهر
• Responsible for the operation, administration, marketing, training, lending and security of a bank branch.
• Meet Deposits, Trade transactions, Financing & Kafala targets.
• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Develop and maintain relationships with corporate and valued Customers.
• Actively Participate in bank deposit and other campaigns.
• Making connections with corporate business sector & government officials.
• To provide best customer service
• To report and communicate with the regional office and central offices.
• To handle and manage all employees and other resources of the branch.
• To manage and handle the budget of the branch.
• To handle and manage the internal and external (State Bank of Pakistan) audit & Shariah audit.
• To maintain service quality standards of the organization.
• Oversee effectiveness of lead generation process and cross-selling of branch products.
• Monitor staff performance and provide coaching/guidelines as necessary.
• To make annual appraisals of staff.
• Target customers for lending.
• Make credit proposals and follow up with credit & risk department for approvals.
• Responsible for the operation, administration, marketing, training, lending and security of a bank branch.
• Meet Deposits, Trade transactions, Financing & Kafala targets.
• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Develop and maintain relationships with corporate and valued Customers.
• Actively Participate in bank deposit and other campaigns.
• Making connections with corporate business sector & government officials.
• To provide best customer service
• To report and communicate with the regional office and central offices.
• To handle and manage all employees and other resources of the branch.
• To manage and handle the budget of the branch.
• To handle and manage the internal and external (State Bank of Pakistan) audit & Shariah audit.
• To maintain service quality standards of the organization.
• Oversee effectiveness of lead generation process and cross-selling of branch products.
• Monitor staff performance and provide coaching/guidelines as necessary.
• To make annual appraisals of staff.
• Target customers for lending.
• Make credit proposals and follow up with credit & risk department for approvals.
• To manage all banking operational activities of branch.
• To provide best customer services.
• To act as a branch administrator.
• To report and communicate with the regional office and central offices.
• To handle and manage all employees and other resources of branch.
• To manage and handle the budget of the branch.
• To handle and manage the internal and external (State Bank of Pakistan) audit.
• To do the compliance of the audit.
• To manage all operations of ATM at branch level.
• To maintain quality standards of bank at branch.
• To control each and every operational & administrative activity in branch.
• To assist and manage staff to resolve all customer issues.
• To put best efforts to provide customers best services.
• To resolve customer complaints and satisfy them.
• To ensure that all branch transactions should be done according to bank procedures and circulars.
• Oversee and manage day-to-day branch service and operational matters.
• Ensure all operational procedures are in compliance with internal/external policies, guidelines and regulations.
• Oversee effectiveness of lead generation process and cross-selling of branch products.
• Supervise branch personnel to ensure quality service levels to customers meet standards set.
• Monitor staff performance and provide coaching/guidelines as necessary.
• To make annual appraisals of staff.
• Internship at Bank Alfalah Islamic, Lahore (2004 – worked in different operations and credit departments) • Worked at World call Telecom, Finance Department, Lahore (2006 – controlling and maintaining accounts) • Worked in Mobilink Telecom, Lahore ( 2007 - worked as customer services representative)