IT Manager Project Manager
Arab Bank
مجموع سنوات الخبرة :20 years, 2 أشهر
•Create objectives and strategies for development department
•Select and implement suitable technology to streamline internal operations
•Handle annual budgets
•Manage and coordinate all IT-related matters including data, security, audit and computer hardware and software
•Manage all related tasks to the digital transformation program
•Define program management processes and procedure that will be followed
•Manage schedule and budget programs
•Drive, coordinate and follow up overall roadmap of the program
•Support effective internal and external resources management across the programs
•Provide fast and effective quality IT supports to al systems users (2nd level) against agreed SLA/OLA
•Plan for periodic preventive maintenance plans and prepare related reports to concerned parties
•Overseeing all incoming and outgoing projects documentations
•Notify unit head of events or circumstances which delay the progress or completion the projects
•Coordinating with different departments on other offices or countries
•Develop strategic project management plans and project schedule; establish project management process and procedures, risk assessment and provide leadership
•Making sure the quality standards, aims of projects are met
•1st point of contact for all platform matters and lead the implementation of policies, guidelines and governance
•Define architecture for complex global platforms
•Manage UT, SIT and UAT
•Acting as key contact for the other departments and act as escalation point for issues
•Building and maintaining strong relationships with internal and external stakeholders
•Identifies appropriate resources and staffs
•Manages costs, schedules and quality
•Performs ongoing review of project status;identifies risks, recommends and implements risk mitigation
•Interfaces with team members and stakeholders to anticipate and manage changes
•Oversees assigned personnel for projects
1- Do integration with core systems (AS400, EQUATIONS)
2- Designe team planning and scheduling tasks.
3- SDLC policies implementation
4- Manage user acceptance testing
5- Review and approve releases, check releases notes.
6- Do development using IBM INTEGRATION BUS IIB
7- Perform administration tasks
8- Infrastructure SME
9- Data power, MQM, AIX.
Finalized project financial records while collaborating with financial controllers and PMO.
Maintained schedules to ensure that key milestones were being met at every phase.
Defined clear targets and objectives and communicated them to other team members.
Assessed vendor products and maintained positive vendor relations.
Work with Security team, infrastructure team to apply all security requirements and
recommendations..
Work with audit and development leads to close all audit notes.
Work with DR team, infrastructure team to build DR environment and perform DR testing.
Manage all product licenses with bank IBM account manager.
CAB member.
Follow with QA and QC all teams changes requests CRs.
Project Manager for KYC Project in all Arab Bank PLC countries
Supervised 7 team members .
Finalized project financial records while collaborating with financial controllers and PMO.
Maintained schedules to ensure that key milestones were being met at every phase.
Resolved challenges and increased by supervising emergency issue resolution strategy.
Defined clear targets and objectives and communicated them to other team members.
Improved resource allocation to promote efficiency and deadline management.
Increased efficiency and team performance by implementing actionable process
improvements.
Assessed vendor products and maintained positive vendor relations.
Created full-scope cost estimation.
Delivered projects to the pre-determined budget, maintaining time parameters and quality
standards.
Collaborated with team members to develop, identify and accomplish assigned goals and
objectives.
Directed planning, budgeting, vendor selection and quality assurance efforts.
Implemented a set of comprehensive tracking processes to monitor project performance.
Modified and directed project plans to meet organizational needs.
Reduced risks by reviewing permits process to comply with regulations.
Orchestrated projects within strict timeframes and budget constraints by employing critical
thinking to solve complex problems and working closely with senior leaders.
Enforced alignment of project strategy with business objectives and made modifications to
promote efficient project completion.
Worked with senior leadership to ensure complex projects were completed on time and underbudget.
Identified plans and resources required to meet project goals and objectives by setting realistic
timelines and checkpoints.
Determined root cause of problems and issues to implement courses of action required to
implement solutions.
Create travel plans for the IT team.
Study business requirements and help them where applicable.
Apply SDLC in all projects.
Work with QC and QA team on defect log and specify the severity then arrange with team to
solve them.
Global Senior System Admin for Cash Management application \[ACI worldwide company, DB2,
IBM WebSphere A.S, MQM, IBM HTTP server, tomcat, actuate\].
Gap analysis and understanding documents with the vendor for the new enhancements (Cash
Management).
Front line engagement, with vendor correspondences.
Backup for the retail lending system \[NSEL-FinnOne-Oracle technologies\].
System admin for almost all banking applications Microsoft technologies,
installation/configuration/monitoring/user's profile administration/archiving….etc.
Perform Systems' Analysis for enterprise global IT Solutions/Systems.
Study the business requirements and participate in selecting the most suited in terms of
functionality and cost.
Is the SME for the enterprise solutions and the prime technical reference.
Analyze and design new Systems/Solutions.
Assesses and approves the design of new packages and solutions.
The technical lead in the in the systems/ solutions development, testing and implementation.
Education
Certifications
Trainings
Advises the PM on technical tasks estimates.
Implement SDLC in the related field.
Implementation/Configuration of new packages and solutions.
Receive & close incidents from HUB/ITCs.
Design/Author technical solutions to resolve audit & regulatory findings.
Design & implement effective monitoring tools for IT Systems.