أحمد الكردي, Senior HR & Admin Officer

أحمد الكردي

Senior HR & Admin Officer

ACTED

البلد
الأردن - عمان
التعليم
بكالوريوس, civil engineering
الخبرات
6 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 0 أشهر

Senior HR & Admin Officer في ACTED
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ نوفمبر 2020

Managing the full cycle recruitment process starting with preparing vacancy announcements and following up with area
offices on their needs.
Contributes to and supports the design and implementation of ACTED overall recruitment strategy.
Provided thoughtful and engaging new employee onboarding presentations to energize the workforce and set
organizational expectations.
Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for
new training processes.
Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach
a resolution of grievances.
Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate
investigation processes.
Coordinated activities of the human resources team, distributing resources and personnel effectively across the
organization to meet HR needs.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and
recommending necessary changes.
Assist the senior HR manager in establishing, executing, and standardizing all HR and administrative policies and
processes across all NES offices.
Supervise and support the local HR team on a daily basis, as well as hold regular formal meetings with the team to monitor
their performance and outputs.
Prepare payroll for all employees and verify supporting documentation to ensure that all information is correct before
forwarding it to the Finance team.
managing 18 HR individuals across Turkey and Syria offices.
Management of award and disciplinary measures against employees in accordance with the ACTED HR Manual and with
the agreement of the SHRM.
Coordination of the bi‑annual performance evaluation process to guarantee that all salary and beneft adjustments are
made accurately and on time.
Conduct HR refresher trainings and instruct any newly hired area HR staff in all HR and administrative duties.
Conduct mission‑related market analyses and surveys (salaries, allowances, benefts, etc...).
Implemented new projects relating to various HR topics (HR induction, code of conduct, HR manual) through the creation of
automated voice‑over materials.
Prevented litigation by thoroughly investigating numerous harassment, discrimination, and other EEO cases.

HR Recruiter في Avertra Corp
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ فبراير 2020

- Develop manpower plan and determine current staffing needs and produce forecasts by studying
organization plans, expansion vision, project pipelines, and managers.
- Develop talent acquisition strategies and hiring plans.
- Advise managers and employees on staffing policies and procedures.
- Handle job advertisements through various channels.
- Source, screen and interview applicants to obtain information on work history, training, education, and job skills for open positions.
- Carry out phone screening and initial interviews with the candidates.
- Arrange and attend all interviews. and ensure feedback is documented.

Customer Service Associate في Amazon
  • الأردن - عمان
  • أكتوبر 2018 إلى مايو 2019

● Ability to empathize with and prioritize customer needs.
● Demonstrates interpersonal skills with a diverse customer base.
● Demonstrates conflict resolution, negotiation, and de-escalation skills.
● Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
● Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
● Ability to determine customer needs and provide appropriate solutions.
● Maintain regular and reliable attendance, including the daily schedule as assigned.
● Flexible with the working schedule; may be expected to work weekends, holidays and events.
● Ability to work overtime as required by business.
● Effective problem-solving skills including decision making, time management and immediate prioritization of tasks.
● Ability to approach problems logically and rationally.
● Action oriented and self-disciplined.

Quantities and cost estimation engineer في Ministry of Public Works & Housing
  • الأردن - عمان
  • سبتمبر 2017 إلى سبتمبر 2018

● Responsible for estimating the direct and indirect cost of project during tendering. This role end after handover of project to execution team after award.
● Responsible for providing accurate BOQ, checking quantities against drawings and providing inputs for Direct cost of the project. This role can continue during execution of project.
● Prepares the work Plan for execution and follow it for ensuring implementation, taking measurements for processing the bills, evaluates the quantum of work with estimated work and prepare variation if exceeding the quantities beyond the estimation till completion of the job.

الخلفية التعليمية

بكالوريوس, civil engineering
  • في Hashemite University
  • يناير 2017

The mission of the Civil Engineering Department at the Hashemite University is to prepare students for life-long careers as professional engineers who are capable of serving both the country and the region, and to provide students with the necessary academic base required to pursue advanced studies leading to advanced degrees. In addition, the faculty conducts research that leads to recognized scientific contribution.

Specialties & Skills

Screening
Technical Skills
Sourcing
Human Resource Strategies
Recruitment
work under pressure
freshdesk customer service program
good team player
Fast learner
multi tasking
Problem solving skills
Microsoft Office (Word, Excel, Power point)
social Media
email specialist
freshdesk
social media marketing
writing
creative writing
marketing
office administration
office management
outbound
problem solving
operation
negotiation
digital marketing
minutes
performance management
microsoft powerpoint
marketing strategy
marketing communications
operational hr
talent management
mass recruitment
onboarding
performance appraisal
hr transformation

اللغات

العربية
اللغة الأم
الانجليزية
متوسط

التدريب و الشهادات

Construction Site Supervision and Quality Control (تدريب)
معهد التدريب:
the royal scientific society
تاريخ الدورة:
July 2016
المدة:
120 ساعة