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AHMAD Alrfai, Call Center Agent

AHMAD Alrfai

Call Center Agent·Tijan International Dental Clinic

Kuwait

High school or equivalent, Information Technology

Work experience

Total years of experience: 4 years, 5 months

Call Center Agent

February 2024 - Present

Tijan International Dental Clinic

As Salimiyah, Kuwait

February 2024 - Present

• Handled calls and booked appointments
• Provided support and responded to customer inquiries

Company industry:
Other Healthcare Services

Confectioner

January 2022 - February 2024

The bekry

Sharq, Kuwait

January 2022 - February 2024

• Prepared different types of sweets
• Ensured quality and hygiene in work

Company industry:
Accounting

Salesman & Promoter

July 2022 - January 2023

Primax Market

Ad Dasmah, Kuwait

July 2022 - January 2023

• Promoted products and increased sales
• Assisted customers in product selection

Company industry:
Real Estate

Education

الجامعة العربية المفتوحة - الكويت

September 2030

September 2030

High school or equivalent, Information Technology

Kuwait

الجامعة العربية المفتوحة - الكويت

January 2030

January 2030

High school or equivalent, Architecture And Information Technology

Kuwait

Skills

CALMNESS UNDER PRESSURE
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FLEXIBLE TYPE
Intermediate
FLEXIBLE TYPE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES PROMOTION
Intermediate
SALES PROMOTION
Intermediate

Languages

Arabic
Beginner
English
Beginner