Shift leader
Orient Pearl Resturant
Total des années d'expérience :12 years, 1 Mois
A leading company in the field of food, chocolate, candy, detergents and shampoo. There were more than 190 international brands imported from Turkey and we work on a wide range of customers
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To follow and complete any instructions given to you by your Senior Head waiter or any senior member of staff.
•To demonstrate respect to management and staff while addressing them.
•Help to ensure the smooth running of all guests’ requirements and Standards of Service are maintained at all times .
•To implement policies and systems as required under the guidance of the management.
•To ensure hot beverages are served by Hotel Standards and in the required time.
•To effectively manage your Staff time and productivity whilst at work.
•To ensure that the cleanliness and organisation of my team are within the
management guidelines.
•To ensure that all the elements are present in order to secure a smooth and
efficient service.
•To ensure that appropriate mise-en place has been prepared.
•To support your staff, and operate as a safeguard in times of crisis
•To keep a high Standard of personal hygiene and appearance.
•To approach guests in the correct manner as lay out by Hotel Standards.
•To use the guests name whenever possible, in accordance with the Hotel Standards.
•To train new waiting staff.
•Assign opening and closing duties.
•To attend briefings and departmental meetings.
•Act in accordance with fire, health and safety regulations and follow the
correct procedures when the situation arises.
•To see through and to completion opening and closing procedures
•To carry out additional tasks as instructed and by reasonable request from
The senior team.
•Adhere to all policies and procedures as outlined by the hotel.
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