Maintenance Manager
Qatar General Electricity & Water Corporation
Total des années d'expérience :23 years, 4 Mois
Senior Engineer, Head of Meters Installation & maintenance Unit, electricity & water Meters
- Insure 100% Electricity and Water consumption of Kahramaa networks all over Qatar is monitored, recorded and be billable
- Responsible for installation and maintenance of All Electricity KWH meters and Water meters all over Qatar
- Managing 4 Engineers, 6 Supervisors, 4 Coordinators, 20 Inspectors, 10 Technicians
- Responsible for Electricity meters and Water meters Testing and calibration laboratories
- Insure high Customer satisfaction rate, and on time complains handling and solving
- Receive and communicate with complaining customers and insure mutual understanding of the problem and the efficient method of solution
- Prepared and Managing 3 year supply and Install Contracts for Electricity meters worth 86 MQR
- Prepared and Managing 3 year supply and Install Contracts for Water meters worth 122 MQR
- Apply Continuous Improvment concepts to improve efficiency, improve quality, reduce cost, increase customer satisfaction, and improve safety
- Act as a change agent for leading and managing continuous improvement processes while instilling a culture of accountability. Incorporate root cause analysis and verify that permanent corrective actions are implemented.
- Lead continuous improvement events resulting in employee skill and knowledge development and KPI performance improvement.
Country Marketing manager, ABB Low Voltage products, Automation Products Division
- Develop specific strategies and dedicated country plans with business unit sales managers, for existing ranges and launch plans for new products
- Define and measure present business and future opportunities in country market for Low voltage product portfolio;
- Coordinate and define the particular market requirements for each business unit with key players, Local Sales Units and Production Units; to Create market pull for low voltage products, and enhance customer targeting opportunities
- Coordinate and support development of dedicated and localized marketing materials that will promote ABB products
- Conduct regular local marketing survey and customer feedback about ABB products, Obtaining accurate and comprehensive marketing study and topography to Follow and identify future market trends and report to market intelligence.
- Develop channel partners activities, and established panel building regulations
Senior project manager, International orders and projects, Low Voltage Sector
- Involve in Pre bid for Export/International projects
- Proactively identify and mitigate the project risk
- Manage Project cost, planning and scheduling
- Plans, monitors and controls project activities; logistics, and Quality control
- Through Matrix organization, actively optimize overall resource planning and utilization considering resources within the company
- Assures a valid project safety plan is in place.
- Manage Customer satisfaction during the projects
- Handle Claims / change management
- Manage prepare and submit regular Internal & customer reports
HSE Coordinator for Low voltage products, Automation Products Division
- Planning, coordinating and implementing of effective HSE policies, guidelines and procedures
- Identifying and managing health and safety risks
- National Low Voltage Safety champion delivering training on in-house LV Safety regulations and
Contractor safety assessment
- Incident investigations and associated corrective actions
'Special Situation' advice for unique or high-risk tasks
Sales Manager, Rotating Machines Maintenance Center
- Ensures the meeting of short and long term goals for sales budget, profitability and sales strategy with a high degree of customer satisfaction
- Reviews customer inquiries and Requests For Quotation for bid/no bid decisions.
- Educate customers on Motors and Generators Service offerings and advantages through persuasive presentations and discussions.
- Prepare proposal, and provide guidance to the Inside Sales team for proposal preparation, in light of customer requirements, ABB technical abilities, competitor offerings and market conditions.
- Determines company resources or out-sources to support opportunities, identifies which factory or Service Channel to be used to deliver the Service/Product solution in best conditions and at most competitive cost.
- Manage opportunities from a technical and commercial standpoint during bidding, negotiation, order entry, and after sale periods.
- Act as the company’s principal point of contact towards customer to address and resolve customer inquiries, problems and complaints.
- Analyze the marke, to assist in developing sales forecasts and to provide valuable market information and feedback internally.
- Maintain uptodate and thorough knowledge of Motor and Generator products and Services, shifting customer requirements, industry trends, competitors, market level prices and economic conditions.
Design Engineer, Switchgears design department, Low Voltage Sector
- Designing, developing and supervising low voltage distribution switchgears, power and control circuits: CB interlocks, motor starters, and instruments wiring circuits
- Designing PLC Programs for: ATS, 2out of3, 3out of5, synchronization, load-sharing and load-shedding control circuits, and installing SCADA networks
- Read and interpret customer job specifications, Producing technical studies and compliance reports
- Technical support for sales during customer negotiation
- Negotiate customers’ and consultants’ technical specifications and handle any changes to requirements during manufacturing
- Transmit drawings to shop Supervising assembly deviations
2-year, Post graduate professional diploma in Sales, Distribution, Marketing, and Human resources
Certification, Project Management