Ahmad Fouad, Technical Account Manager

Ahmad Fouad

Technical Account Manager

Alnafitha IT

Lieu
Egypte
Éducation
Baccalauréat, Business And Computer Studies
Expérience
19 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 3 Mois

Technical Account Manager à Alnafitha IT
  • Egypte - Le Caire
  • Je travaille ici depuis juin 2023
EMEA AD Support Engineer à Microsoft
  • Egypte - Le Caire
  • octobre 2022 à juin 2023
IT System Manager à Egyptian Liquefied Natural Gas (ELNG)
  • Egypte
  • juin 2019 à août 2022

and administrate Egyptian LNG Datacenter equipment’s, HP BladeSystem C7000 and C3000 Enclosure, and (VMware Datacenter servers ESXI).
•Manage and maintain VMware ESXi 6.0.0 for 2 Vcenter, 2 Datacenters, 8 Hosts, 90 Vms.
•Manage and Administrate Windows 2012, Active Directory, DHCP and DNS. +30 Servers and +600 clients.
•Manage and troubleshoot Microsoft Exchange server

System Manager à Children's Cancer Hospital
  • Egypte
  • novembre 2016 à mai 2019
Senior System Administrator à Universal Group
  • Egypte
  • avril 2012 à novembre 2016

virtualization environment on Hyper-V 2012.
•Migrated Microsoft infrastructure from physical to virtual.
•Manage and troubleshoot Domain controller 2012 and additional domain 2012 controller with DNS & DHCP.
•Manage and troubleshoot Exchange 2010 on Hyper-V 4 server (2 MB & 2 HCAS) protected with antispam Kaspersky.
•Manage and administrate HA FortiGate, Kaspersky antivirus server.
•Manage and troubleshoot TMG server with its all permissions rules, publishing sites, creating rules for group users access limited internet and creating daily reports.
•Designed, implemented and troubleshoot SharePoint 2010.
•Installed, manage and troubleshoot FTP server and published it through FortiGate.
•Designed and configured File Server and manage its security, permissions and quota.
•Installed, manage and troubleshooting Remote application and Desktop Connection web access.
•Manage and monitor DPM backup server.
•Installed, Manage WDS, WSUS server.
•Work with server models HP Proliant G6, G7, G8.
•Monitor, manage UPS APC system for server room.
•Planning and create IT Policy and procedures
•Created inventory for all IT items (PC, monitors, Laptop, Printers, Switches, etc)

Administrator
  • janvier 2005 à janvier 2013

servers (3MB & 2 CAS) on virtualization Esxi 5.6.
•Administrated about 6000 mailboxes and about 500 distribution groups.
•Managed and troubleshooting 5 servers’ Active directory 2012 with DNS and DHCP in five sites and one server child with its additional.
•Work with Power shell and scripting.
•Managed Active directory audit manage engine tools.
•Exchange Manage Engine, for reporting exchange.
•Managed antispam sonic wall for exchange 2013.
•SCCM & SCOM for monitoring exchange and AD.
•Administrated office 365 for 300 users enterprise account, Mailbox, skype for business, SharePoint, one drive and yammer.
•Upgraded Lync 2013 to Skype for business.

Technical Support à Alfa Scan
  • Egypte
  • avril 2005 à janvier 2009

Maintained defective hardware components and fix it if possible
•Installed and configured computer systems.
•Troubleshot system and network problems and diagnosing and solving hardware/software faults.

Éducation

Baccalauréat, Business And Computer Studies
  • à Port Said University
  • janvier 2003

courses: Messaging 2013,

Specialties & Skills

Microsoft Windows
Active Directory
ISA Server
Exchange Connectivity
ANTI VIRUS
HEWLETT PACKARD
INVENTORY MANAGEMENT
MICROSOFT EXCHANGE
PRINTERS
SWITCHES
TROUBLESHOOTING

Langues

Anglais
Expert

Formation et Diplômes

MCSE 2012 (Certificat)

Loisirs

  • Soccer